Q:Does this refrigerator (Model #GTS18HGNRWW) have 4 rollers/wheels on the bottom (2 toward front and 2 toward rear). The manual only addresses the 2 toward the front behind the levelers but no mention of what is toward the rear.
by|Dec 14, 2023
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A: Hi - Thanks for reaching out to us. This model offers adjustable rollers in the front. The rear rollers are part of the baseplate and can't be adjusted. We hope this is helps. All our best! - Vikki@GEAppliances
by|Jan 5, 2024
1 found this answer helpful
Q:Are the doors reversible
by|Dec 9, 2023
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A: Hey there - This is a great question, thanks for asking. Yes, the door swing on this model is reversible. You can find the instructions for this on page 6 of the installation instructions (https://images.thdstatic.com/catalog/pdfImages/13/134e51ee-7aa0-42c4-8a87-e78d0414670e.pdf). We hope you found this helpful. Kind regards. Julia@GEAppliances
by|Dec 10, 2023
Q:This refrigerator has frost free
by|Dec 9, 2023
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A: Hello there - We appreciate your interest in this wonderful refrigerator model. Yes, this unit is one of our frost-free models. If you have any additional questions, let us know. We're here to help! Julia@GEAppliances
by|Feb 26, 2024
3 found this answer helpful
Q:Your reviews said it very loud. Have fix that issue
by|Dec 1, 2023
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A: Hello - Thanks for reaching out to us. We do not rate the sound level of our refrigerators or freezers, which means we are unable to provide a decibel level for while they are running. Newer refrigerators sound different from older models because they have more features and use newer technology. We recommend that you review the "Normal Operating Sounds" section on pg. 19 of the Owner's Manual for a description of the sounds you should expect to hear from this unit: https://images.thdstatic.com/catalog/pdfImages/68/68bfd8af-8307-4aa7-ad5b-22b64b6ed4f4.pdf. We're confident this fridge would make a great addition to your home! Have a great day! -Don@GEAppliances
by|Dec 8, 2023
Q:Will this fit through a 28 inch door?
by|Nov 28, 2023
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A: Hi - We appreciate you reaching out to us about this great refrigerator! The doors of this unit will need to be removed for it to fit through a 28" door. If you'd like, you can view the full instructions for removing the doors on page 15 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/68/68bfd8af-8307-4aa7-ad5b-22b64b6ed4f4.pdf. We hope this helps and we're here if you have additional questions. -Kacie@GEAppliances
by|Jan 5, 2024
Q:Will you swap out the glass shelves for metal shelves.
by|Nov 27, 2023
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A: Hello - There is not an option to change the shelves in this fridge. Thanks for taking the time to check with us. All the best. -Don@GEAppliances
by|Dec 5, 2023
Q:Two questions: Are there wheels front and back on this refrigerator? Does the delivery folks place in the home and remove refridge from packing box? For inspection purposes. Thank you!
by|Nov 15, 2023
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A: Hi there - Thanks for taking the time to reach out to us. This unit has two leveling legs near each front corner that are adjustable. There are rollers next to the leveling legs that allow you to move the refrigerator away from the wall. To better answer your delivery question, please contact our HD.com customer service department at 800-430-3376 any day between 6 a.m. and 2 a.m. EST, or call your local store. We appreciate choosing to become part of the GE Appliances family. Take care. -Don@GEAppliances
by|Nov 24, 2023
1 found this answer helpful
Q:How many amps does it require?
by|Nov 14, 2023
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A: Hey there! Thanks for reaching out to us, happy to help. This refrigerator runs on 120v; 60Hz; 15amps. We hope you found this helpful! Let us know if you have any additional questions. Take care. Julia@GEAppliances
by|Jan 7, 2024
1 found this answer helpful
Q:Does this model have a condensation pan
by|Nov 8, 2023
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A: Hello there! Thanks for checking in with us about this. This model is equipped with a drip pan that is fixed and not easily accessible; it cannot be removed. This is a great refrigerator that we're confident will be a convenient addition to your home. Take care. Julia@GEAppliances
by|Feb 7, 2024
2 found this answer helpful
Q:I need the doors to open on the right side, is that possible?
by|Nov 5, 2023
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A: Hi there! Thanks for reaching out. Yes, the door swing can be reversed to fit your space. Instructions for this can be found on page 6 of the installation instructions (https://images.thdstatic.com/catalog/pdfImages/d2/d2b3f406-6871-41b7-a3c3-d7a5502064ee.pdf). We hope this was helpful! Julia@GEAppliances