Questions and Answers for GE 5,000 BTU 115-Volt Room Window Air Conditioner in White

A:  Hello there, we're sorry to hear that your air conditioner is not working as expected. We know this is not ideal, especially with a brand new unit, and we want to learn more about this situation. Please send us a private message via your preferred social media platform with your model and serial numbers, alongside any pictures or videos of this concern, so we can look into this situation. We look forward to hearing from you. - Pablo@GEA

A:  Hello - The compressor will cycle on and off to keep the room at the same level of comfort. Cycling of the unit can also indicate that the filter may need to be cleaned. The air filter behind the front grille should be checked and cleaned at least every 30 days or more often if necessary. To learn more about the filter, we suggest viewing page 6 of the owner's manual here: https://images.thdstatic.com/catalog/pdfImages/63/637ce8ae-6e2b-417d-8cb3-94d8f59340db.pdf. -- We hope this helps! If we're always here if you need anything else. Take care, Shayla@GEA

A:  Hello there – Great question! Our air conditioners pull air from the room, condition it and cool it, and then blow it back into the room. We know this model will serve you well for a long time to come. Thank you for choosing GE Appliances. -Kacie@GEA

A:  recirculate inside air

A:  Hi there - Thank you for your interest in our dehumidifier. We'd love to help! Unfortunately, the filter is not flexible. The approximate size of the filter is 7.4"H x 12.5" W. We suggest checking out the AC Unit PHC06LY, which has a removable filter at the top. You can view it here: https://www.homedepot.com/p/GE-Profile-Profile-6-150-BTU-115-Volt-Smart-Window-Room-Air-Conditioner-with-Wi-Fi-and-Remote-in-White-PHC06LY/309539676. -- We hope this helps! We're always here if you have any other questions. Take care, Shayla@GEA

A:  Hi there - We appreciate your interest in our AC Unit. Great question! This model does not have an inverter compressor. We apologize for any inconvenience. If you are interested in a unit with an inverter compressor, we recommend model AHTR10AC or AHTR12AC. We hope this helps! Have a great day. -Shayla@GEA

A:  Hi there - We appreciate your interest in this great air conditioner! This unit fits windows that are 23-38" wide and 12-1/2" minimum in height. Reach out to us on social media so we can help you find the perfect unit for your space. We look forward to talking with you soon. -Kacie@GEA

A:  Hi there - We appreciate you reaching out to us about this great air conditioner. We know it's going to make a wonderful addition to your home. To better answer your question, please contact our HD.com customer service department at 800-430-3376 any day between 6 a.m. and 2 a.m. EST, or call your local store. They will best be able to answer if this unit can fit into one of their shopping carts. Thank you for choosing GE Appliances for your home. -Kacie@GEA

A:  No remote is included with this unit.

A:  Hi - We're thrilled that you're interested in this great air conditioner for your home! This model does not have a remote control, as it is manually controlled. We know this unit will make a great addition to your home. Please let us know if you have any additional questions. -Kacie@GEA

A:  Not this one, but they do make one with a remote.

A:  Hey there - Great question! We're happy to help you and delighted that you've chosen this great air conditioner for your home. This unit is an energy saver. You can view more on this in the energy guide here: https://images.thdstatic.com/catalog/pdfImages/43/43056bcd-1340-44e7-b596-1bc0f30e527f.pdf. We hope this helps! Kindly let us know if you have any additional questions. -Kacie@GEA

A:  Thanks for checking with us! No, the window opening maximum width is 36 inches. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA