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Questions and Answers for GE Garage Ready 15.7 cu. ft. Chest Freezer in White, ENERGY STAR

Internet #302372064

Model #FCM16DLWW

Store SKU #1002950867

  • Garage Ready Freezer performs in temperatures of 0°F - 110°F
  • Tested to keep food frozen for 48 hours in a power outage
  • Audible temperature alarm and power light for easy monitoring

Questions & Answers

165Questions
caret
Q:Our new freezer has been running about an hour and is very hot to touch around the entire unit. Will it stay this way or cool off after a while?
by|Dec 5, 2022
1 Answer
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A:  Hi there - Thank you for bringing us your concerns about the temperature of the outside of your new chest freezer. Please know that this is normal. The exterior of your unit can be as much as 30 degrees warmer than room temperature. You can view more on this on page 12 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/6a/6a038e57-b17e-419d-bd3e-ef0d66b587b0.pdf. If you believe your model is hotter than 30 degrees more than room temperature, please take advantage of your one-year warranty by calling our GE Consumer Service at 1-800-432-2737. We hope this helps! Come to us directly should you have additional questions. -Kacie@GEA

by|Dec 7, 2022
    caret
    Q:On the Garage Ready 21.7 cu. ft. Chest Freezer what is the height and depth on the outside when the lid and hinges are removed?
    by|Nov 28, 2022
    1 Answer
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    A:  Hello- Thank you for taking the time to reach out to us! The dimensions on this great garage ready chest freezer without lid and hinges would be: Depth = 30.71"Height = 30.98". We hope this helps answer your question. If you need anything else in the future please reach out and let us know. All the best! Dianna@GEA

    by|Dec 5, 2022
      1 found this answer helpful
      caret
      Q:Can you purchase rollers for this freezer
      by|Nov 27, 2022
      2 Answers
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      A:  Thank you for connecting with us! Unfortunately, there are no roller wheels that are compatible with this freezer. We apologize for any inconvenience this may cause. If you have any other questions about this freezer, we highly recommend connecting with us on social media. Have a wonderful day – Matthew@GEA

      by|Dec 1, 2022

        A:  Purchase furniture moving dollies or bulid a rolling base for it. It wouldn’t take much to build…4-6 casters and some 1x boards.

        by|Feb 26, 2024
          caret
          Q:The woman I just spoke with at GE's part's line claims the 15.7 cu ft freezer comes with 5 baskets, though only 4 are shown in the photos. How many does it actually come with and how many can be added to each rail in total?
          by|Nov 19, 2022
          1 Answer
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          A:  Hi - we checked the information for this unit, and we can confirm that this freezer comes with 4 baskets at the time of purchase. You are able to add a total of 8 baskets (4 on each level) inside the unit. -- The part numbers for the baskets are the following: *Upper level - #WR71X28046 | *Lower Level - #WR71X28048. You can purchase these baskets by visiting our GE Appliances website, or calling our Parts Team once more. -- You can also reach out to us on social media if we can assist you further. Have a great one. - Pablo@GEA

          by|Nov 21, 2022
            caret
            Q:What is the depth of the freezer excluding the hinges and latch? Trying to determine if this will fit through our basement door with the lid/top removed.
            by|Nov 12, 2022
            1 Answer
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            A:  Hey there – thanks for reaching out about this garage ready chest freezer. We can confirm that without the lid and hinges, the freezer depth is 30.71” and the height is 30.98”. We hope this helps and please feel free to reach out if you need any further information. Kind regards. Lauren@GEA

            by|Feb 12, 2023
              caret
              Q:where is this made?
              by|Nov 4, 2022
              1 Answer
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              A:  Hi, Thanks so much for taking the time to reach out. The chest freezer is made globally to our specifications. The country of origin is shown on the Model/Serial rating plate as well as the packaging. Reach out if you got any additional questions. Best! Mike@GEA

              by|Aug 16, 2023
                1 found this answer helpful
                caret
                Q:What is the weight?
                by|Oct 22, 2022
                1 Answer
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                A:  Hello there - thank you for asking this great question. We checked the information for this unit, and we can confirm that the approximate weight for this freezer is 190 lbs. -- We hope this response is helpful, and please reach out to us again if we can assist you further. Have a great one. - Pablo@GEA

                by|Oct 26, 2022
                  caret
                  Q:Do you know when this product might become available?
                  by|Oct 2, 2022
                  1 Answer
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                  A:  Hey, Thanks so much for showing interest in this amazing freezer! To better answer your question, please contact our HD.com customer service department at 800-430-3376 any day between 6 a.m. and 2 a.m. EST, or call your local store. They can either answer your question or transfer you to your local store to answer your specific question. We're here if you have any additional questions. Best wishes! Mike@GEA

                  by|Oct 6, 2022
                    caret
                    Q:How tall is the freezer without the lid? Lid will need to come off to get in our basement but not sure how much that takes off.
                    by|Sep 9, 2022
                    1 Answer
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                    A:  Hello there - we double checked the information for this unit, and we can confirm that the height without the door is 30.98". -- We hope this was helpful, and please reach out once more if we can help with other questions or concerns. Have a great one. - Pablo@GEA

                    by|Sep 15, 2022
                      caret
                      Q:What are the size of the baskets?
                      by|Aug 22, 2022
                      1 Answer
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                      A:  Hi - Thank you for your interest in this great GE Appliances chest freezer. The approximate basket dimensions are: upper basket- 13"W x 8.4"H x 24.7" (front to back) and lower basket - 13"W x 6.6"H x 22.1" (front to back). We hope you choose this spacious freezer for your home. Kind regards - Vikki@GEA

                      by|Nov 11, 2022
                        1 found this answer helpful

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                        Capacity (cu. ft.) - Freezer

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                        Product Width (in.)

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                        Freezer Features

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