Q:I have pet birds and they are extremely sensitive to teflon fumes. Does the turntable or the airfry kit contain teflon?
by|Oct 12, 2023
1 Answer
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A: Thank you for your question. There is teflon in the turntable and air fry kit on this model.
by|Oct 23, 2023
Q:How close to the wall can it be placed for ventilation?
by|Jun 22, 2023
1 Answer
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A: Please refer to the manual. I do not recall. I have it sitting on my open countertop.
by|Jun 25, 2023
Q:Is this oven built-in capable?
by|Mar 16, 2023
1 Answer
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A: Hello,
This oven is not built-in capable.
by|Mar 17, 2023
Q:What year is this product?
by|Nov 30, 2022
1 Answer
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A: We genuinely value all customer inquiries, and we will do our best to provide the service you deserve!
The product began manufacturing in 2021.
Galanz Customer Service Team
by|Dec 13, 2022
Q:What is the non stick coating on the cooking pan?
Is it Teflon or something else?
by|Nov 18, 2022
1 Answer
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A: We genuinely value all customer inquiries, and we will do our best to provide the service you deserve!
None of our products contain Teflon, the accessories have a silicone based non-stick coating.
Galanz Customer Service Team
by|Apr 21, 2024
1 found this answer helpful
Q:WHAT does interior height mean. Is there a difference between interior height in describing Specs vs Dimensions Specs height?
by|Nov 7, 2022
1 Answer
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A: We value you as a customer and we're sorry to hear that you are experiencing this issue.
The interior height references the dimensions of the internal compartment and the specs are the specific to he exterior portion.
Galanz Customer Service Team
by|Nov 7, 2022
Q:I brought home my gallant microwave on June 19th 2022 and then around the 15th of October it quit working all together completely. How can I get it fixed or get a new one?
by|Oct 24, 2022
1 Answer
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A: We value you as a customer and we're sorry to hear that you are experiencing this issue. For support with filing a claim, please contact our warranty service team at 1-800-562-0738 or via email at service.warranty@galanz.com to generate a reference number. Galanz Customer Service Team
by|Oct 24, 2022
Q:Does the glass allow you to see what?s inside while in use?
I?ve read other reviews saying it doesn?t so I want to be sure before I purchase.
by|Oct 2, 2022
2 Answers
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A: No you can't see inside.
by|Oct 4, 2022
A: We genuinely value all customer inquiries, and we will do our best to provide the service you deserve!
Unfrotunately the unit does not have an interior lighting source,
Galanz Customer Service Team