Q:All I need is the trim pieces. Is this trim compatable with the Glacier Bay model in the photo I posted?
by|Aug 2, 2017
1 Answer
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A: Hello and Thank you for your question
Unfortunately it is not compatible, what you have is an older valve which has a different stem than the new tub and showers.
If you have any additional questions, please feel free to contact us by filling out the online form at http://globeunion.custhelp.com/app/ask/ or by calling us directly at 1-888-328-2383. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST. It is our pleasure to be able to provide you with support and assistance for your product purchases.
by|May 4, 2023
Q:Is there a replacement cartridge that works with this faucet?
by|May 20, 2016
1 Answer
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A: Thank you for your question. Please contact the Customer Care Center at 1-855-434-5224 and we'll be happy to help you trouble shoot this.
by|May 3, 2023
Q:how can I take my shower faucet off
by|Feb 27, 2016
2 Answers
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A: Thank you for your question. There are a number of pieces to remove to get at the cartridge, the handle has a set screw on the underside, the wall plate (escutcheon) and plaster guard are held in place with two screws each and finally the sleeve threads off counterclockwise. If you need further assistance, please contact the Customer Care Center at 1-855-434-5224.