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Questions and Answers for Home Accents Holiday 6ft 140-Light LED Twinkle Castle

Internet #205092257

Model #TY373-1411

Store SKU #1000050214

6ft 140-Light LED Twinkle Castle
(112)Questions & Answers (12)
  • Eye-catching castle add shimmering touch to outdoor spaces
  • Sturdy wire frame ensures durability
  • Minimal assembly required
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Questions & Answers

12Questions
caret
Q:Checking to see if you will have the castle back in before Christmas or if I can get it from the manufacturer
by|Nov 11, 2021
1 Answer
Answer This Question

A:  The castle is not being sold on Home Depot.com for 2021.

by|Nov 13, 2021
    caret
    Q:Are the light the "blueish" LED color or "white" LED color?
    by|Nov 6, 2018
    2 Answers
    Answer This Question

    A:  White incandescent.

    by|Nov 7, 2018

      A:  The LEDs are white on this decoration.

      by|Nov 7, 2018
        caret
        Q:i bought one from home depot and there was no book in there where can I get one on line I cant figure how to put together and it was the last one at store
        by|Dec 15, 2017
        1 Answer
        Answer This Question

        A:  Hi Ric, for your convenience I have linked below to our manufacturer's product installation manual per your specific inquiry. Hopefully, reviewing their manual will be beneficial and help you with this particular situation. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot! https://www.homedepot.com/catalog/pdfImages/de/de047d3b-1fac-4a02-80a8-bc6c0b0cc726.pdf

        by|May 5, 2023
        caret
        Q:Is there any way to slow down the speed of the lights? It is too fast!
        by|Nov 26, 2017
        2 Answers
        Answer This Question

        A:  There is no way to slow down the speed with the lights that come with the castle. The only way I can think of to fix this issue would be to use a different set of lights. It sucks that it would have to be an additional expense to get new lights of your own though.

        by|Oct 23, 2019

          A:  No the twinkle function is preset.

          by|Nov 26, 2018
            1 found this answer helpful
            caret
            Q:One of the bulbs has broken. What is the LED specification so I can replace it. I've tried the standard Home Accents Holiday solid C9 LED replacement package as well as the 50LED twinkling dome lights package to salvage a new bulb, but these all seem to be a slightly smaller diameter or shorter in length and don't work. Please help me identify something that can act as a replacement bulb (even if it just stays on and doesn't twinkle).
            by|Nov 19, 2016
            1 Answer
            Answer This Question

            A:  Not LED so takes a regular incandescent bulb.

            by|Jan 3, 2019
              1 found this answer helpful
              caret
              Q:what is the weight of this please, and would you ship to New Zealand. Also the Crown which is shown is that available,
              by|Jul 30, 2016
              1 Answer
              Answer This Question

              A:  Thank you for your recent inquiry with The Home Depot. The weight this 6 ft. Pre-Lit Twinkling Castle is 20.94 lbs. and the crown shown in one of the images is not available. Unfortunately, we cannot ship internationally. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.

              by|Aug 23, 2016
              caret
              Q:So, how do we troubleshoot our castle if plugged in, it has stopped lighting up? Nothing looks broken, replaced fuses.
              by|Dec 24, 2015
              1 Answer
              Answer This Question

              A:  Buy a light keeper pro. We just did for the castle found a loose bulb that was the issue.

              by|May 4, 2023
                2 found this answer helpful
                caret
                Q:When are you going to get more information stock?
                by|Dec 13, 2015
                1 Answer
                Answer This Question

                A:  Thank you for your recent inquiry with The Home Depot, Gew. This twinkling castle was only available for a limited time this Christmas season and has been discontinued. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.

                by|May 3, 2023
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