Q:I have 2 3drawer wood cabinets. On one the bottom drawer was never properly assembled and has never been used. Now I need this drawer for files, but I cannot assemble, have tried for 3 hours now. Cannot get AA and front to match. Please help.
by|May 1, 2024
1 Answer
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A: HI John,
I'm so sorry for missing this issue, can you email picuture to me via my email address: michelle@guanyeglass.com.cn, so that we can find the real reason to solve your problem, thanks
Michelle
by|May 25, 2024
Q:I cannot get the drawers to roll in. They all stop about about half way. There are numerous inquiries regarding this issue. Would be nice to see the answer. My husband is a contractor so this isn't human error.
by|Apr 20, 2024
1 Answer
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A: HI Donna,
In fact , it's the glider's feature, need us to pull-and-push a few times, would you pls retry, and any question, pls feel free to contact me at michelle@guanyeglass.com, thanks
Michelle
by|Apr 22, 2024
Q:How to get the drawers to slide in? They go about 2/3 of the way then stick. I've seen many people ask this question so please POST THE ANSWER instead of asking everyone to send you a picture. Thanks
by|Apr 18, 2024
1 Answer
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A: Dear Sir,
push-and-pull drawer more times, which will work, thank you for your asking
Michelle
by|Apr 19, 2024
Q:Is it sturdy to place on a file cabinet dolly so it can move around easily?
by|Apr 6, 2024
1 Answer
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A: HI Elena,
Yes, it is ,thanks
Michelle
by|Apr 7, 2024
Q:How much weight can this cabinet support ?
by|Mar 31, 2024
1 Answer
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A: HI Sammy,
it's max 150lbs on top, thanks
Michelle
by|Apr 1, 2024
Q:The drawers will not insert into the cabinet. They only go approximately one third of the way. Yes, I followed the instructions and have built many cabinet drawers.
by|Mar 17, 2024
2 Answers
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A: HI Help,
Can you send relative picture to my email address " michelle@guanyeglass.com' so that our quality check what's wrong and provide solution ways, thanks
Best regards!
Michelle
by|Apr 23, 2024
2 found this answer helpful
A: Same problem here. I hope they can reply with a solution rather than just ask again for a picture. I suspect the manufacturer has a quality issue in how the rails are pre-attached to the drawer sides. The screw heads sticks out on mine
by|Apr 23, 2024
1 found this answer helpful
Q:How much does it weigh?
by|Feb 29, 2024
1 Answer
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A: HI Elena,
It's 100lbs, thanks, Michelle
by|Apr 5, 2024
Q:Can the store assemble this
by|Feb 24, 2024
1 Answer
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A: HI Adele,
sorry, it need to be assembled by yourself , thank you, Michelle