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Questions and Answers for Home Decorators Collection EIR Crestwood Gray Oak 12mm Thick x 6.46 in. Wide x 47.80 in. Length Laminate Flooring (17.14 sq. ft. / case)

Internet #304599087

Model #HL1318

Store SKU #1003063418

EIR Crestwood Gray Oak 12mm Thick x 6.46 in. Wide x 47.80 in. Length Laminate Flooring (17.14 sq. ft. / case)
(79)Questions & Answers (14)
  • Textured gray oak finish provides the look of real hardwood
  • Easy click-lock installation on any level in your home
  • Scratch resistant wear layer adds superior durability
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Questions & Answers

14Questions
caret
Q:I installed the Crestwood Grey Oak HL1318 throughout my downstairs, almost 1-1/2 years ago. The floor is starting to come up in areas such as the kitchen or bathroom. Who do I contact for warranty issues?
by|Aug 5, 2023
0 Answer
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caret
Q:Can I get more of this flooring?my entire first floor is done in this flooring we removed a wall and need to fix floor
by|Sep 22, 2021
1 Answer
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A:  Thank you for your question. This product is discontinued, but you can speak to an associate at your local Home Depot about making a special order for the EIR Crestwood Gray Oak.

by|Sep 23, 2021
    caret
    Q:the project. What is comparable?
    by|Sep 15, 2020
    1 Answer
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    A:  Dear Customer: Please contact our technical department for ordering assistance at 877-630-1800.

    by|Sep 16, 2020
      caret
      Q:How is this EIR Crestwood Gray Oak different then the Crestwood Gray Oak -THS Model # HL1318.
      by|Jul 12, 2020
      1 Answer
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      A:  Dear Customer: This product has been discontinued. However, it may be available for Special Order. Please contact our Customer Service Department at 877-630-1800 for assistance with ordering.

      by|Jul 13, 2020
        caret
        Q:How much is labor for this job
        by|Jun 18, 2020
        2 Answers
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        A:  Hi Pop! Thank you for your recent inquiry with The Home Depot. We offer professional services through Home Depot vetted third party companies. To get information on services offered in your area, please visit proreferral.com and the company selected should reach out to you and provide pricing and scheduling information. We appreciate your business and look forward to serving you in the future.

        by|Jun 23, 2020

        A:  Dear Customer: Please contact your local Home Depot Customer Service for assistance.

        by|Jun 23, 2020
          caret
          Q:Is there a wood stain that matches this flooring? We're finishing our install and had to have a ...
          by|Jun 15, 2020
          1 Answer
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          A:  Dear Customer: Please contact Home Depot Customer Order Specialist for assistance.

          by|Jun 19, 2020
            caret
            Q:Why would the color be coming off recently installed is there a way to seal it
            by|Mar 29, 2020
            1 Answer
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            A:  Dear Customer: Please contact our technical department for assistance at 877-630-1800.

            by|Mar 30, 2020
              caret
              Q:I previously purchaesd another shade of Oak and can no longer find in store. Are there any other colors available online
              by|Nov 21, 2019
              2 Answers
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              A:  Hi Ken, Thank you for your recent inquiry with The Home Depot. Fortunately, yes there are. If you type "EIR Oak laminate flooring" into the search box at the top of the website page on Homedepot.com, it will pull up more flooring for your to look at. Hope this helps. We appreciate your business and look forward to serving you in the future.

              by|Nov 23, 2019

              A:  Dear Customer: Please contact your local Home Depot for assistance.

              by|Nov 23, 2019
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