Q:I hung this light over my kitchen table. The ceiling is sloped. The chains do not line up equally. Is there a way to adjust this light so that the light fixture itself is level? Smaller chain loops? The picture behind the light is level for reference.
by|Nov 11, 2023
1 Answer
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A: Good day, please reach out to customer care of Home depot or us for proper directions.
by|Nov 13, 2023
Q:Can the chains from the ceiling be adjusted?
by|Jun 4, 2023
1 Answer
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A: Good day, Yes, you can minimize the chain length but removing the link but can not extend beyond the original length.
by|Jun 5, 2023
Q:In the pictures it appears the light bulbs point up, but in the description it states the light goes down. Can you clarify?
by|May 14, 2023
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A: Good day, the Bulb direction points upwards in this fixture.
by|May 15, 2023
Q:I use a ceiling canopy. How big should the opening be to accommodate the fixture at the ceiling.
by|Apr 13, 2023
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A: Good day, I guess you require the Canopy dimensions width is approx 5.83 inch that covers the ceiling.
by|Apr 14, 2023
Q:Is it possible to get replacement crystals ? One fell off and shattered.
by|Mar 22, 2023
1 Answer
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A: Good day, Yes, please reach out to Home depot customer care to process further.
by|Mar 23, 2023
Q:Can I get additional lengths of chain to hang level from a sloped ceiling
by|Feb 11, 2023
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A: Good day, Sorry, NO, additional chain length will not come for this fixture cause, if you have a deeper look at the fixture the wiring goes through those Chain links, hence the chain length can not be increased rather could be decreased.
by|Feb 13, 2023
A: The chain on this light fixture appears to be a common type of chrome chain that is typically found in Home Depot or any other hardware store. I'm sure you'd be able to get the length you'd need if the ones provided aren't long enough.
by|Feb 14, 2023
Q:Will this chandelier be in stock again soon? I have some of the other pieces and want to finish the collection.
by|Jun 26, 2022
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A: Good day, yes this fixture has a tentative ETA of July end (may change) as its coming from China
by|Jun 28, 2022
Q:What is the weight of the chandelier when it's hanging?
Do I need to reinforce the ceiling somehow?
by|Apr 14, 2022
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A: Good day, this fixture weighs 16lbs on hanging, accordingly please ensure its hanging safety