Questions and Answers for Home Decorators Collection Savannah 52 in. Indoor LED Matte White Dry Rated Ceiling Fan with 4 Reversible Blades, Light Kit and Remote Control
Q:Who can I call for a replacement part? One of our blades broke off :(
by|Nov 6, 2022
1 Answer
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A: We are sorry to hear that you had this issue. Replacement parts can be ordered by calling Home Decorators Collection customer service at 1-800-986-3460.
by|Jan 28, 2023
1 found this answer helpful
Q:My fan did not come with a remote, how can I get a replacement? I installed it before I noticed the remote was missing.
by|Oct 28, 2022
1 Answer
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A: We are sorry to hear that you had this issue. Please call Home Decorators Collection customer service at 1-800-986-3460 and one of the team members will be able to send you a replacement remote.
by|Oct 31, 2022
1 found this answer helpful
Q:Where can I find replacement blades for this fan?
by|Sep 27, 2022
1 Answer
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A: Thank you for your question. Replacement parts can be ordered by calling Home Decorators Collection customer service at 1-800-986-3460.
by|Sep 27, 2022
Q:I am obsessed with this fan and have been planning on purchasing it. I went to order it a few weeks ago and it?s completely sold out and not available online. Will this be restocked or is it discontinued? Any options to still get it?
by|Jul 27, 2022
1 Answer
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A: Thank you for your question. This fan sold out quickly but is expected top be back in stock. Unfortunately, we do not have an exact date for availability. If you would like to be notified when it becomes available, please enter your email address in the "Notify me" box on the product page.
by|Jul 27, 2022
Q:What are the dimensions of the base of the fan that connects to the ceiling? Part labeled 'C.'
by|Jul 11, 2022
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A: Thank you for your question. The diameter of the canopy is 5.9".
by|Mar 2, 2023
Q:Any idea when this will be in stock? I see the reviews are all from 2021 so I'm nervous waiting.
by|Jun 25, 2022
1 Answer
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A: Thank you for your question. The fan is expected to be back in stock soon. Unforatunately, we do no have an exact date for availability. If you would like to be notified when it becomes available, please enter you email address in the "Notify Me" box on the product page.
by|Jun 27, 2022
Q:I understand that the remote can be eliminated by rewiring without wirelss harness. If I go this route, can I use a compatible speed switch to control fan speed? I see Home Decorators Collection fan speed wall controls for other series, just not this one.
by|Jun 24, 2022
1 Answer
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A: Thank you for your question. Yes, this fan can be installed with wall mounted controls instead of the remote. We would recommend a switch like the Lutron Maestro switch (model # MACL-LFQH-WH).
by|Jun 24, 2022
Q:Can this fan be used with a 6 foot downrod?
by|May 30, 2022
2 Answers
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A: Thank you for your question. The fan includes enough wire for use with extension downrods up to 48" in length. If using a 6ft downrod, you will need to call Home Decorators Collection customer service at 1-800-986-3460 to order extra extension wire.
by|Feb 22, 2023
1 found this answer helpful
A: You should be able to. Pretty fan.
by|Jun 8, 2022
Q:Can this be ised with a wiremold fan box?
by|May 29, 2022
1 Answer
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A: Thank you for your question. We are not sure about a wire mold fan box. Any outlet box used must be rated for ceiling fan use of up to 35LBS.
by|May 31, 2022
Q:Can this be hard wired in for the fan control if you only want 1 speed for the fan?
by|May 28, 2022
1 Answer
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A: Thank you for your question. The fan can be wired to switches instead of the remote control. To wire the fan to switches instead of the remote, you will need to cut the wire harness from the end of the fan wires. Once cut off, you will have 3 separate wires: Black (fan speed power), blue (light power) and white (neutral).