Q:I got the blinds off the bottom lip of the bracket but can't get them off the top.
by|May 6, 2024
0 Answer
Answer This Question
Q:Do these use the same mounting brackets are the same brand faux wood cordless blinds?
by|Apr 28, 2024
1 Answer
Answer This Question
A: Thank you for your interest in the Shadow White Cordless Blackout Cellular Shades for Windows . Please note the mounting brackets for the cellular shades are different than from the faux wood blinds and are not compatible. -SS
by|Apr 29, 2024
Q:How to remove blind from bracket
by|Apr 7, 2024
1 Answer
Answer This Question
A: Thank you for reaching out to us. The best way to take a blind out from the brackets is to take a screw driver, push down on the tab behind the shade on the bracket and it will release the shade. - SS
by|Apr 8, 2024
Q:Shades are sagging on one end. What can I do to straighten them.
by|Apr 7, 2024
1 Answer
Answer This Question
A: Kindly note the shade works with a self-adjusting mechanism. To activate the system, gently lower the shade to the full extension of the height and then raise the bottom rail back up to the headrail. The customer should start to feel the tension tighten. Repeat until the shade works as it should. If you do not feel the tension tighten after a few repetitions, please contact our customer service at 800-666-1779 or email us at customerservice@nienmade.com for further assistance. -GO
by|Apr 9, 2024
Q:My window is 36” wide What width cellular shed should I buy
by|Feb 28, 2024
1 Answer
Answer This Question
A: Hello, thank you for your interest in Home Decorators Collection Cellular shades. For an inside mount cellular shade there is a 0.25 deduction made to ensure proper fit on the window. For an Outside mount it is recommended to add approximately 4 in. to the width of cellular shade (2 in. each side) and height for optimum light control and privacy. -GO
by|Feb 29, 2024
Q:My window length is 52”. The shorter option is 48”, longer is 64”. When calculating the length, is 48” INCLUDING the bottom which receives the folds?
by|Feb 13, 2024
1 Answer
Answer This Question
A: Hello, thank you for your interest in Home Decorators collection window treatments and taking the time to reach out. Yes, the length includes the top and bottom rail. We would recommend ordering at 64" and you do have the option to shorten the length, instructions are included on the installation guide. -GO
by|Feb 14, 2024
Q:What is the maximum length that can be cut off the ends of the shades
by|Feb 5, 2024
1 Answer
Answer This Question
A: Hello, thank you for your interest in Home Decorators collection window treatments and taking the time to reach out. For widths less than 48" Home Depot can cut max 6". For widths 48 and up Home Depot can cut max 12 ". -GO
by|Mar 18, 2024
1 found this answer helpful
Q:How can I buy additional chargers? 2 of them no longer charge. Thank you
by|Dec 31, 2023
1 Answer
Answer This Question
A: Hello, thank you for your purchase and taking the time to reach out. i apologize but the motors for the motorized compatible shade have been discontinued at this time, they are not available for purchase. -GO