Questions and Answers for Home Master Whole House Two Stage, Fine Sediment and Carbon Water Filtration System

A:  On the top of my filter housing there are directional arrows going left to right, that looks like the way it's meant to be used. I took a picture of the top of my filter housing.

A:  I don't know why, but I would contact the company. The filter system works great!

A:  Received the following response from the manufacturer: By default, all Home Master® Whole House Water Filtration Systems are designed to flow from left to right. In the event that the flow direction is from right to left, you simply need to remove the bolts and the bracket, and spin the lids 180 degrees. In this case, you are correct, the Sediment filter - Multi Gradient Density 25/10/5/1 micron 20" x 4.5" would be on the right and the Carbon Filter - Radial Flow GAC 20 micron 20" x 4.5" would be on the left.

A:  Hello Larry. I’m Chris from the Home Depot’s how-to Community. Thank you for your question. The two filters are model #’s CFrfgac20-20BB and CFdgd2501-20BB as shown in the owner’s manual. You can find them here: https://www.homedepot.com/p/Perfect-Water-Technologies-Home-Master-Radial-Flow-GAC-20-Micron-Replacement-Water-Filter-CFrfgac20-20BB/203515345 https://www.homedepot.com/p/Perfect-Water-Technologies-Home-Master-Multi-Gradient-25-10-5-1-Micron-Poly-Sediment-Replacement-Water-Filter-CFdgd2501-20BB/203515360 I hope this helps, Chris. .

A:  Before.

A:  Before, so that all water, cold and hot, is filtered. And I would be concerned about how the filters would work with hot water, you should check with the manufacturer if you were considering mounting after the water heater.

A:  The system should be installed on the MAIN water line BEFORE it DIVIDES into hot and cold, so that your whole house water supply is filtered. DO NOT put it on the hot water line after the hot water heater -- the hot water will cause system failure and rupture. You may put it on the hot water line BEFORE the hot water heater, but then only the hot water will be filtered.

A:  Yes it will, when used and maintained as directed.

A:  No it will not. The only way to remove fluoride is with reverse osmosis or activated alumina and activated alumina is consumed fairly quickly. Please consider our Home Master RO system for your drinking water where fluoride is most readily absorbed.

A:  It depends on what's in your well water, and in what amounts. Please reply with a copy of your well water report. Please do NOT buy this equipment, or any other water treatment equipment, without first reviewing its capabilities against a well water report. You need to know what the job is before buying the tool.

A:  We live in the country on well water and have not had a problem with the system at all. It have been taking the metal taste out and the water isn’t discolored anymore. We have had the system about two going on three years.

A:  No need to change the entire system if your city switches from chlorine to chloramine. Simply change the included carbon filter Model # CFrfgac20-20BB for the catalytic carbon filter Model # CfKDF85GCC-20BB.

A:  Maybe. It depends on what is remaining in the treated effluent. Please reply with the original well water report, observed water problems, and existing treatment equipment; or call us to talk through the application 877-693-7873 M-F 9am to 5pm MST.