Q:No switch to turn counterclockwise stays at one speed not cooling at all very disappointing
by|Dec 6, 2023
1 Answer
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A: Hello Debi, the reverse switch to change the airflow direction is located on the side of the switch housing. Simply slide the reversing switch to the opposite side. Please refer to page 15 in the owner's manual. Please note that this fan does come with 3 different speeds, we would be happy to take a look at the issue and get it resolved. For further assistance, please reach out to us at 1-888-830-1326 or customercare@hunterfan.com or chat with us via hunterfan.com. ~Michelle
https://images.thdstatic.com/catalog/pdfImages/33/337f6f22-f6fb-47e6-91bf-51d1e39f3e64.pdf
by|Dec 7, 2023
Q:Is Hunter remote model# 99392 compatible? I'm reading this fan got low scores for remote not being compatibility, believe this can be avoided by providing a list of compatible remotes for us that want to purchase the fan.
by|Aug 19, 2023
1 Answer
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A: Hello Sandra, yes, the remote 99392 would be compatible with this fan. If you need any further help, please reach out to us at 1-888-830-1326 or customercare@hunterfan.com. ~Michelle
by|Aug 22, 2023
Q:What is the diameter of the provided downrod?
by|Aug 19, 2023
1 Answer
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A: Hello Dave, the downrod has an inside measurement of 3/4". If you have any other questions, please reach out to us at 1-888-830-1326 or customercare@hunterfan.com. ~Michelle
by|Aug 22, 2023
Q:Can this be flush mounted?
by|May 28, 2023
1 Answer
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A: Hello, this particular fan is designed to be installed with a downrod. It can not be flush mounted. However, we do have many other great fans to choose from that can be flush mounted. If you need any further help, please reach out to us at 1-888-830-1326 or customercare@hunterfan.com. ~Michelle
https://www.homedepot.com/b/Lighting-Ceiling-Fans-Ceiling-Fans-Without-Lights/Hunter/Flush-Mount/N-5yc1vZcjnvZraZ1z17veu
by|May 30, 2023
Q:Need enough wiring for a 6 foot downrod
by|May 1, 2023
1 Answer
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A: Hello Vivian, we would be happy to help you with getting a wire extension kit. Please contact us at 1-888-830-1326 or Customercare@hunterfan.com for further assistance. ~Michelle
by|May 2, 2023
Q:The fan blade color is called ?fresh white.? Do the blades have a shiny/glossy finish, or is it a flat finish, or something else? If it?s something else, what is it? Also, is the wood grain visible thru the finish?
by|Aug 20, 2022
1 Answer
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A: Hello Patrica, the blades are fresh white on one side and light oak on the other side. The fresh white side would have more of a glossy finish and you would not be able to see the light oak side through the blade. If you need any further help, please contact us at 1-888-830-1326 or Customercare@hunterfan.com. ~Michelle
by|Aug 23, 2022
Q:I need a 24" down rod for this fan. What is the hunter parts # of the down rod compatible with this fan?
by|Oct 17, 2021
1 Answer
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A: Hello Andy, here is the link for a compatible downrod. ~Michelle
https://www.homedepot.com/p/Hunter-24-in-Fresh-White-Extension-Downrod-for-11-ft-Ceilings-99702/312145812?
by|Oct 18, 2021
Q:Is the remote control hand held? Can you remove the chains?
by|May 28, 2021
2 Answers
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A: Yes it is remote and yes you can remove the chains
by|Jan 11, 2024
A: Hello, yes the remote is handheld. Unfortunately, you cannot remove the pull chains. ~Stacy