Q:I have an Icera Cadence II toilet. Will this part replace my VL-5801Toilet Fill Valve?
by|Jan 21, 2022
1 Answer
Answer This Question
A: Yes it will fit it's It's a different color is all
by|Jan 22, 2022
Q:My plumber says he needs to pull the toilet because he can't get his tools behind the toilet to replace the entire fill valve. Does the valve come apart so we can replace just the top part and avoid pulling the entire toilet? Does not seem right to me.
by|Jul 7, 2020
1 Answer
Answer This Question
A: Thank you for your message. We are sorry that your plumber is having difficulties. To be honest, we are unsure how to respond as we don't know what Model of Toilet you have - if it is a 2 piece toilet, the plumber should be able to repair it by just loosening the tank. IN the case of One Piece Toilets, there is a Bit of space between the wall and the skirt in which you can insert your hands. As all products in the ceramic tank should only be "Hand tightened", we are not sure what tools the plumber wishes to use. Hope this helps!
by|Jul 13, 2020
Q:the water flow is very slow. is there a way to increase it?
by|Jun 2, 2020
1 Answer
Answer This Question
A: Thank you for your message. these units are factory set for Optimal Flushing for the St Thomas Toilets. Please email us at Sales@JagPlumbingProducts.com so we can assist you further.
Thank you!
by|Jun 9, 2020
Q:Will this fit one pc. Julian
by|Mar 1, 2020
1 Answer
Answer This Question
A: Thank you for your message. We reached out to Icera and were advised thefollowing good news:
Our fill valve is designed to work with all our Icera and new St. Thomas creation toilets. The fill valve will be compatible with the C-2320 Julian.
happy Shopping
by|Mar 5, 2020
Q:Will this work for Icera Cadence? Is this the same as VL-3802?
by|Feb 24, 2020
1 Answer
Answer This Question
A: Thank you for your question, yes, this is the direct replacement
Happy Shopping!
by|Feb 28, 2020
Q:Where can I buy the Icera Fill Valve 3801 that fits the Palermo model toilet?
by|Jan 21, 2020
1 Answer
Answer This Question
A: Thank you for your message. we have all of the parts available. Please email us your request at sales@jagPlumbingproducts.com and we will have Icera assist us to get you the link for the right part.
Thank you!
by|Jan 27, 2020
Q:1 received my fill valve.
There are NO instructions for installation and how to make adjustments for the overall height or water level adjustment.
Can I get these?
My 1piece Malibu toilet wasn’t manufactured after 2015. Mine was purchased in 2016- old model.
I had to source out old model Flappers as there is a difference.
Now to get this part and hoping it will fit and No instructions my patience is wearing very thin!
I’m about ready to pitch it
I’ve ordered parts only to find out wrong- return back.
My flapper was only available through Home Depot USA- went there to pick that up!
Terrible part replacement Service
by|Mar 22, 2019
0 Answer
Answer This Question
Q:Can this be used in my Malibu 1 piece model 20-16213
Ski 1000778854
by|Mar 14, 2019
1 Answer
Answer This Question
A: Thanks for your inquiry!
So long as this Malibu is a 1.28 GPF toilet, this will work perfectly for your MALIBU model Toilet.
Thanks and Happy Flushing