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Questions and Answers for KOHLER Highline Classic 2-piece 1.6 GPF Single Flush Elongated Toilet in Biscuit, Seat Not Included

Internet #203099865

Model #K-3493-96

Highline Classic 2-piece 1.6 GPF Single Flush Elongated Toilet in Biscuit, Seat Not Included
(247)Questions & Answers (80)
  • Comfort Height offers chair-height seating (about 2 in. taller)
  • Toilet seat sold separately
  • Pressure Assist technology provides superior flushing performance
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Questions & Answers

80Questions
caret
Q:Our condos water pressure is fine but a little less than a normal house. Will that affect how the flush mate works?
by|Apr 26, 2024
1 Answer
Answer This Question

A:  Hello Roger, this is Keisha with Kohler Co. I am happy to address your question. Per the specification sheet of K-3493 the minimum static pressure to allow the toilet to work is 20 psi and then the rated maximum static pressure is 80 psi. You can view the specification sheet at this link https://resources.kohler.com/webassets/kpna/catalog/pdf/en/K-3493_spec_US-CA_Kohler_en.pdf. Thank you for choosing Kohler.

by|Apr 26, 2024
    caret
    Q:I am interested in the Highline 1.6 toilet, model k3493 . But the pictures online don't show any with the handle on left front ( facing me). I need to put my order in but I don't want to make an error. Please tell me that there is a model with that.
    by|Feb 17, 2024
    1 Answer
    Answer This Question

    A:  Hi Annette, this is Sarah with Kohler Customer Service. I am glad to address your question. This style Highline tank does not offer a front facing trip lever. For additional assistance with your selection, please call our team at 1-800-4KOHLER. Thank you for choosing Kohler.

    by|Feb 19, 2024
      caret
      Q:Does this toilet flush using a gravity or pressure system?
      by|Feb 11, 2024
      1 Answer
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      A:  Hi Michael, this is Sarah with Kohler Customer Service. I am glad to address your question. This toilet uses a gravity flush. Thank you for choosing Kohler.

      by|Apr 12, 2024
        1 found this answer helpful
        caret
        Q:Does this have a Sloan flush mate system?
        by|Feb 4, 2024
        1 Answer
        Answer This Question

        A:  Hello Eddie, this is Lisa with Kohler Co. I am happy to answer your question. This model is equipped with a Sloan FLUSHMATE®. Thank you for choosing Kohler.

        by|Feb 6, 2024
          caret
          Q:How well does this toilet handle hard water.
          by|Dec 28, 2023
          1 Answer
          Answer This Question

          A:  Hi Grace, this is Sarah with Kohler Customer Service. I am glad to address your question. Hard water is caused by an influx of minerals in your water supply. It can build up on any product that is within this hard water environment. This toilet bowl and trapway is made of vitreous china and is fully glazed, allowing for ease of cleaning. Please call our team at 1-800-4KOHLER (M-F; 8am-5pm CST) with any questions. Thank you for choosing Kohler.

          by|Dec 28, 2023
            caret
            Q:Any special adjustments during installation due to the Sloan flushmate flushing system
            by|Oct 6, 2023
            1 Answer
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            A:  Sunday, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. The following link is to the installation instructions for K-3493-0: https://bit.ly/3V0CFiW. Thank you for choosing Kohler.

            by|Dec 13, 2023
              1 found this answer helpful
              caret
              Q:what is the height in inches from the floor to the toilet seat?
              by|Sep 28, 2023
              1 Answer
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              A:  bobo, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. K-3493-0 measures 17-1/8" from the floor to the top of the bowl without the seat installed (https://bit.ly/3t3dUZl). Thank you for choosing Kohler.

              by|Sep 28, 2023
                caret
                Q:Is this the least expensive Kohler toilet that uses Sloan pressure-assist systems?
                by|Sep 18, 2023
                0 Answer
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