Q:You say it is made in Asia but will not say China. So straight up, is this sink made in China because that’s a deal breaker for me.
by|Sep 29, 2020
1 Answer
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A: Hello, thanks for your question. Our sink and faucet materials are sourced from locations all over Europe and Asia and assembled in our factory in china. I hope this helps. Feel free to give us a call at 1-800-775-0703 or email, chat, or text us if you have any other questions.
by|Mar 16, 2023
Q:What gauge stainless steel is this made from?
by|Aug 28, 2020
1 Answer
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A: Hi Bob,
Thanks for reaching out. Our KD1UD33B is constructed out of premium 16 gauge T304 Stainless Steel.
Please feel free to reach out to us at 800-775-0703, via email at customerservice@kraususa.com or even text us directly from our website with any additional questions.
Happy to assist.
Thank you for reaching out.
by|Aug 30, 2020
Q:Are they available in Black Stainless? If so are they on display anywhere?
by|Mar 3, 2020
1 Answer
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A: Hi Jimmy, Thanks so much for the interest in our products! At this time we unfortunately do not make this in a black stainless finish. I apologize for any inconvenience. Please feel free to call us at 1-800-775-0703 or email us at CustomerService@krausUSA.com if you have any other questions!
by|Mar 4, 2020
Q:What sink grid goes with this 50/50 sink?
by|Feb 9, 2020
1 Answer
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A: Hi CME,
Thanks for reaching out to us.
Our BG1517 grids are designed specifically for this sink.
Please feel free to reach out to us at 800-775-0703 or email us at customerservice@kraususa.com with any additional questions.
Happy to assist.
Best regards,
Mike
Kraus USA
by|Apr 8, 2022
1 found this answer helpful
Q:The description says 30 inch minimum, but other resources say need one inch on each side.
by|Aug 17, 2019
1 Answer
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A: Thanks for reaching out to us. Yes, a minimum cabinet size of 30" is recommended for our KD1US25B as the internal opening of a 30" cabinet would be 27" and ideal for this sink.
A cabinet with an exterior measurement of 27" would have an opening about 24" and would be too tight for this model.
Hope this helps.
Please also feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any questions.
Happy to assist.
Best,
Mike
Kraus USA
by|Nov 22, 2019
1 found this answer helpful
Q:If you attach garbage disposal to this Dex sink, will you still be using the versidrain assembly, flipcap and drain assure cover?
by|Apr 7, 2019
2 Answers
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A: potentially only the drain assure cover, since most garbage disposals come with thier own drain assembly, i'm sure there is a workaround to adapt the two.
by|Dec 23, 2020
A: Hi Missy,
Thanks for reaching out to us. All of our sinks are compatible with garbage disposals. Also, rather than hook up a garbage disposal to the drain, the disposal will replace the drain, as it has its own flange and mounts directly to the sink.
So if you will be using a disposal, our drain would not be needed. Our Drain Assure Cover can also sit directly over the drain opening to create a seamless look.
Hope this helps.
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any questions.
Happy to assist.
Best,
Mike
Kraus USA
by|Apr 9, 2019
Q:does this sink have a radiant pearl finish?
by|Jan 23, 2019
4 Answers
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A: Yes. Check out the product overview for more info. The finish is beautiful.
by|Jan 24, 2019
A: Hi Risy,
Yes! The finish on the Dex series sinks has a circular brushed finish that gives is a pearl-like radiant glow that minimizes visibility of scuffs and scratches that occur with normal use. Satin stainless steel has a vertical brushed finish that is typically shinny and making is easier to see light scuffs and scratches from daily use.
Hope this helps.
Please feel free to reach out to us at 800-775-0703 or email us at customerservice@kraususa.com with any additional questions.
Happy to assist.
Best,
Mike
Kraus USA
by|Jan 25, 2019
A: Yes, this product has a radiant pearl finish.
by|Feb 2, 2019
A: Yes. It's beautiful. I will also tell you that they go above and beyond on their packaging. My new Kraus Dex made it to me safe and sound in its own little sleeping bag, too!
by|Jan 24, 2019
Q:Regarding InSinkErator 1HP Excel installation: due to the rear location of the drain, is there enough room under the sink for both the garbage disposal and the plumbing necessary for a center-mount faucet? Thank you.
by|Jan 18, 2019
1 Answer
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A: Thanks for your inquiry. As every cabinet and scenario is unique, it would ideally depend on the space available underneath your cabinet. Many customers install a garbage disposal under this sink with no issues.
Please feel free to reach out to us at 800-775-0703 or email us at customerservice@kraususa.com with any additional questions.
Happy to assist.
Best,
Mike
Kraus USA
by|Nov 22, 2019
2 found this answer helpful
Q:Where is it made?
by|Dec 12, 2018
2 Answers
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A: Thanks for reaching out to us.
Kraus is an American based company, in business since 2001, and operating in the U.S since
2007. Kraus products are German engineered with components made in Germany, Spain, and Italy and assembled in our Kraus facility in Asia where they go through rigorous inspection by certified
Kraus Quality Control Inspectors.
Kraus kitchen sinks are made of the highest quality 16 gauge, T-304 stainless steel material with
chromium to nickel composition ratio of 18:10, while most manufacturers go by the standard of
18:8.Kraus kitchen stainless steel sinks also have a scratch-resistant commercial-grade premium satin finish with a padded and stone guard undercoating insulation.
I hope this information is useful to you and we hope to hear from you soon.
Please feel free to contact us at 800-775-0703 or email us at customerservice@kraususa.com with any additional questions.
Happy to assist.
Best,
Mike
Kraus USA
by|Dec 13, 2018
A: I called the Kraus rep and specifically asked where in Asia this sink was assembled. The answer: China.
by|May 21, 2022
1 found this answer helpful
Q:How much space is needed to install the mounting hardware. How many mounts are there for each side of the sink?
by|Oct 1, 2018
2 Answers
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A: A complete installation guide can be viewed via a link on the right-hand side of the product page in order to help you determine if this product will suit your project needs.
by|Nov 22, 2019
1 found this answer helpful
A: Hi Kris,
Thanks for your inquiry.
We recommend allowing 1/2" to 1" of space on each side for the mounting hardware. There are 10 brackets included, 3 on each long side and 2 for each short side. I'd also be happy to walk you through the installation. Please feel free to call us at 800-775-0703 or email us at customerservice@kraususa.com with any questions. We’d be happy to assist you.
Best,
Mike
Kraus USA