Q:Does the canopy top come with a warranty against rips along the metal grommets where you install the rubber bands?
by|Jan 12, 2024
1 Answer
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A: The warranty is for warranty defects.
by|Jan 16, 2024
Q:Can i buy additional parts for frame..frame is sturdy but i would like to add 2 additional roof support post
by|Sep 20, 2023
1 Answer
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A: Please contact King Canopy for additional parts.
by|Sep 20, 2023
Q:I have an 18'x20' King Canopy. Can I convert that to a 18x27 by ordering a few more poles, connectors and an 18x27 cover?
by|Sep 2, 2023
0 Answer
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Q:Per my previous question and your answer do you have the manufacturer phone number and I'll call regarding special order thru the Home Depot. On same size canopy with shorter center heigth??
by|Jul 14, 2023
1 Answer
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A: I am sorry we do not customize our units to different sizes and heights
by|Jul 17, 2023
Q:Do you have same dimension only NOT as tall at the center due to restrictions
by|Jul 9, 2023
1 Answer
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A: This is not a question for a customer but rather the manufacturer. The height of the canopy Is determined buy the 60 ° angles used for the connecting brackets. The simplest way to reduce the height at the center and still maintain the 18' x 20' conventions is shorten
the length of the supporting legs. As long as you can live with the sides being lower.
by|Jul 9, 2023
Q:Will you please tell me the dimensions of the box that the canopy arrives in?
I'm not sure if it will fit in my car and may need to make arrangements for transport. Thank you.
by|May 17, 2023
2 Answers
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A: I do not recall the exact size of the box, but I know it will not fit in a car. The box is over six feet long.
by|Jul 8, 2023
A: all units come in a 79 inch long box. this unit will have 2 of these boxes measuring 79x 17 x 8
by|May 17, 2023
1 found this answer helpful
Q:How many cars can fit under it
by|Aug 19, 2022
1 Answer
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A: it is all dependent on the size of the cars , for full size cars most likely2
by|Aug 23, 2022
Q:Can small propane fire pit table with a low flame be ok in the center?
I only ask being the canopy is near 12 feet in the center. Thanks
by|Aug 12, 2022
1 Answer
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A: I believe it would be fine as long as it's in the middle.