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Questions and Answers for Kwikset HALO Satin Nickel Keypad WiFi Electronic Single-Cylinder Smart Lock Deadbolt featuring SmartKey Security

Internet #311532380

Model #938WIFIKYPD15SM

Store SKU #1005004961

HALO Satin Nickel Keypad WiFi Electronic Single-Cylinder Smart Lock Deadbolt featuring SmartKey Security
(3080)Questions & Answers (461)
  • No hub or bridge required; just connect the lock to your WiFi
  • Lock, unlock, and check status from anywhere in the world
  • Program up to 250 user access codes & receive notifications
View Full Product Details

Questions & Answers

461Questions
caret
Q:With an Aura on an apartment door is re-keyed for a new tenant how do I get "duplicate" keys? I need to provide 2 keys to the tenant and retain 1 key for property management access. Do I take a "re-keyed" master to a locksmith for duplicating?
by|Dec 19, 2023
1 Answer
Answer This Question

A:  The keys can be duplicated at a local key cutter.

by|Dec 21, 2023
    caret
    Q:I am considering putting Aura locks on my 5 apartment doors. Is the SmartKey tool universal so I can use one SmartKey on all the doors, or will I need to use the SmartKey that comes with each lock on that specific lock?
    by|Dec 16, 2023
    1 Answer
    Answer This Question

    A:  Yes, all SmartKey Learn Tools are universal and can be used on all SmartKey locks.

    by|Dec 18, 2023
      caret
      Q:How do you change batteries
      by|Dec 13, 2023
      1 Answer
      Answer This Question

      A:  Please see pages 2 and 3 of the installation guide in the link below for how to change the batteries. Please make sure to use the recommended Alkaline batteries only and not rechargeable or lithium. https://images.thdstatic.com/catalog/pdfImages/33/335e6c30-0f3e-488a-a1e0-0a1cf7611442.pdf

      by|Feb 14, 2024
        caret
        Q:Works for right hand and left hand doors.?
        by|Dec 12, 2023
        1 Answer
        Answer This Question

        A:  Yes, the Halo can be installed on both left-hand and right-hand doors.

        by|Dec 12, 2023
          caret
          Q:I have this lock on the front door of a house we just bought. I don't know how long it has been installed and we were not given any instructions on how to change the code. How can I change the code?
          by|Dec 11, 2023
          1 Answer
          Answer This Question

          A:  To program access codes on the Aura lock, please download the Kwikset app and follow the pairing instructions within the app. Click on the link below for instructions on how to program an access code: https://www.kwikset.com/support/answers/how-do-i-add-additional-access-codes-using-the-kwikset-app

          by|Dec 11, 2023
            caret
            Q:Can you manually set the code on this lock without the app?
            by|Dec 11, 2023
            1 Answer
            Answer This Question

            A:  A Kwikset app account is needed to program your Aura lock. Please download the Kwikset app and follow the pairing instructions within the app. Follow the link below for instructions on how to program an access code: https://www.kwikset.com/support/answers/how-do-i-add-additional-access-codes-using-the-kwikset-app

            by|Dec 20, 2023
              1 found this answer helpful
              caret
              Q:does the keypad beep when push the buttons?
              by|Dec 11, 2023
              1 Answer
              Answer This Question

              A:  Yes, the lock makes a beep sound when pressing the buttons on the keypad. The lock audio can be disabled using the Kwikset app.

              by|Feb 25, 2024
                1 found this answer helpful
                caret
                Q:Is the lock compatible with the Kwikset Balboa Venetian Bronze Keyed Entry Door Handle featuring SmartKey Security and Microban Technology? Can they both be keyed with the same smart key ?
                by|Dec 8, 2023
                1 Answer
                Answer This Question

                A:  Yes, the Balboa lever can be installed with the SmartCode deadbolt and both can be keyed to the same key using SmartKey Security: https://www.kwikset.com/smartkey-security

                by|Jan 17, 2024
                  1 found this answer helpful
                  caret
                  Q:Is the lock suitable for outdoor use? is it ok if it gets wet, etc.?
                  by|Dec 8, 2023
                  1 Answer
                  Answer This Question

                  A:  Kwikset electronic locks are intended for installation on a door where the lock's interior is enclosed and protected from the outside elements. The keypad can face the exterior and withstand rain, sun, and snow. The full lock is not weatherproof and not recommended to be installed on an outdoor with no covering. We do not offer electronic locks that can be exposed on both sides.

                  by|Jan 17, 2024
                    1 found this answer helpful
                    caret
                    Q:how do i reset the code since the house i bought has this lock
                    by|Dec 7, 2023
                    2 Answers
                    Answer This Question

                    A:  To reset the access codes on the Halo lock, please factory reset the lock: https://www.kwikset.com/support/answers/how-do-i-perform-a-factory-reset-on-my-smart-lock Next, download the Kwikset app and follow the pairing instructions within the app. Follow this link for instructions on how to program an access code: https://www.kwikset.com/support/answers/how-do-i-add-additional-access-codes-using-the-kwikset-app

                    by|Dec 20, 2023
                      1 found this answer helpful

                      A:  To change the Access Codes, you must first have the Halo lock paired to the Kwikset App which will allow you to program, edit or delete codes. The Access Codes cannot be programmed or changed directly on the lock.

                      by|Dec 8, 2023
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                        Features

                        Adjustable Backset, Automatic Relocking, Delay Timer, Easy Installation, Fail-Safe, Kwikset SmartKey, Rekeyable

                        Adjustable Backset, Automatic Relocking, Delay Timer, Easy Installation, Fail-Safe, Kwikset SmartKey, Rekeyable

                        Adjustable Backset, Automatic Relocking, Delay Timer, Easy Installation, Fail-Safe, Kwikset SmartKey, Rekeyable

                        Combination, Hub Included, Indicator Light(s), Low Battery Indicator Light, No Additional Features

                        Lock Type

                        Deadbolt

                        Deadbolt

                        Deadbolt

                        Deadbolt

                        Security/ANSI Grade

                        AAA

                        AAA

                        AAA

                        ANSI Grade 2 (Better)

                        Deadbolt Type

                        Single Cylinder Deadbolt

                        Single Cylinder Deadbolt

                        Single Cylinder Deadbolt

                        No Deadbolt Included

                        Smart Technology

                        Keypad, WiFi

                        Keypad, WiFi

                        WiFi