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Questions and Answers for Kwikset Halo Touch Venetian Bronze Traditional Fingerprint WiFi Electronic Smart Lock Deadbolt Featuring SmartKey Security

Internet #314336071

Model #959TRL11PFPRTWI

Store SKU #1005667514

  • No hub or bridge required; just connect the lock to your WiFi
  • Lock and unlock your door with the latest fingerprint technology
  • Enroll up to 100 fingerprints (50 users)

Questions & Answers

462Questions
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Q:Setup my Halo Touchscreen Door lock. When tested the unit using the App, it tells me my batteries are at 16%. I changed the set of batteries twice (new) and when I lock and unlock the door using the App, it tells me the batteries at 16%.
by|Dec 26, 2023
1 Answer
Answer This Question

A:  To get your codes to sync, please try following the steps below: 1. Make sure that you are only logged into the phone with your Kwikset app credentials that was initially paired to the lock. Please do not log into other devices with the same account. 2. Remove and reinsert the batteries in the lock and check your phone's Bluetooth list to make sure of connected devices to ensure the lock is listed. If not, please repair it using the Kwikset app. 3. Perform a lock/unlock function via the app when you are near the lock.

by|Dec 27, 2023
    caret
    Q:will this work with vivint home security? I want to keep everything on 1 app.
    by|Dec 24, 2023
    1 Answer
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    A:  The Halo works with the Kwikset app and is compatible with Amazon Alexa, Google Assistant, and Brilliant. The Halo does not connect to Vivint. The Vivint system is compatible with Z-Wave home connect locks, linked here: https://www.homedepot.com/s/Kwikset%20Z-Wave?NCNI-5

    by|Dec 28, 2023
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      Q:With an Aura on an apartment door is re-keyed for a new tenant how do I get "duplicate" keys? I need to provide 2 keys to the tenant and retain 1 key for property management access. Do I take a "re-keyed" master to a locksmith for duplicating?
      by|Dec 19, 2023
      1 Answer
      Answer This Question

      A:  The keys can be duplicated at a local key cutter.

      by|Dec 21, 2023
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        Q:I am considering putting Aura locks on my 5 apartment doors. Is the SmartKey tool universal so I can use one SmartKey on all the doors, or will I need to use the SmartKey that comes with each lock on that specific lock?
        by|Dec 16, 2023
        1 Answer
        Answer This Question

        A:  Yes, all SmartKey Learn Tools are universal and can be used on all SmartKey locks.

        by|Dec 18, 2023
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          Q:How do you change batteries
          by|Dec 13, 2023
          1 Answer
          Answer This Question

          A:  Please see pages 2 and 3 of the installation guide in the link below for how to change the batteries. Please make sure to use the recommended Alkaline batteries only and not rechargeable or lithium. https://images.thdstatic.com/catalog/pdfImages/33/335e6c30-0f3e-488a-a1e0-0a1cf7611442.pdf

          by|Feb 14, 2024
            caret
            Q:Works for right hand and left hand doors.?
            by|Dec 12, 2023
            1 Answer
            Answer This Question

            A:  Yes, the Halo can be installed on both left-hand and right-hand doors.

            by|Dec 12, 2023
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              Q:I have this lock on the front door of a house we just bought. I don't know how long it has been installed and we were not given any instructions on how to change the code. How can I change the code?
              by|Dec 11, 2023
              1 Answer
              Answer This Question

              A:  To program access codes on the Aura lock, please download the Kwikset app and follow the pairing instructions within the app. Click on the link below for instructions on how to program an access code: https://www.kwikset.com/support/answers/how-do-i-add-additional-access-codes-using-the-kwikset-app

              by|Dec 11, 2023
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                Q:Can you manually set the code on this lock without the app?
                by|Dec 11, 2023
                1 Answer
                Answer This Question

                A:  A Kwikset app account is needed to program your Aura lock. Please download the Kwikset app and follow the pairing instructions within the app. Follow the link below for instructions on how to program an access code: https://www.kwikset.com/support/answers/how-do-i-add-additional-access-codes-using-the-kwikset-app

                by|Dec 20, 2023
                  1 found this answer helpful
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                  Q:does the keypad beep when push the buttons?
                  by|Dec 11, 2023
                  1 Answer
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                  A:  Yes, the lock makes a beep sound when pressing the buttons on the keypad. The lock audio can be disabled using the Kwikset app.

                  by|Feb 25, 2024
                    1 found this answer helpful
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                    Q:Is the lock compatible with the Kwikset Balboa Venetian Bronze Keyed Entry Door Handle featuring SmartKey Security and Microban Technology? Can they both be keyed with the same smart key ?
                    by|Dec 8, 2023
                    1 Answer
                    Answer This Question

                    A:  Yes, the Balboa lever can be installed with the SmartCode deadbolt and both can be keyed to the same key using SmartKey Security: https://www.kwikset.com/smartkey-security

                    by|Jan 17, 2024
                      1 found this answer helpful

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                      Features

                      Adjustable Backset, Automatic Relocking, Delay Timer, Easy Installation, Fail-Safe, Indicator Light(s), Kwikset SmartKey, Low Battery Indicator Light

                      Adjustable Backset, Automatic Relocking, Concealed Screws, Delay Timer, Easy Installation, Rekeyable

                      Adjustable Backset, Automatic Relocking, Delay Timer, Easy Installation, Fail-Safe, Indicator Light(s), Kwikset SmartKey, Low Battery Indicator Light

                      Adjustable Backset, Automatic Relocking, Delay Timer, Easy Installation, Kwikset SmartKey, Rekeyable

                      Lock Type

                      Deadbolt

                      Deadbolt

                      Deadbolt

                      Deadbolt

                      Security/ANSI Grade

                      AAA

                      N/A

                      AAA

                      AAA

                      Deadbolt Type

                      Single Cylinder Deadbolt

                      Single Cylinder Deadbolt

                      Single Cylinder Deadbolt

                      Single Cylinder Deadbolt

                      Smart Technology

                      Fingerprint, WiFi

                      Bluetooth, Fingerprint, WiFi

                      Fingerprint, WiFi

                      WiFi