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Questions and Answers for LG 26.8 cu. ft. French Door Refrigerator in Stainless Steel with Multi-Air Flow

Internet #203288935

Model #LFX28968ST

Store SKU #572216

26.8 cu. ft. French Door Refrigerator in Stainless Steel with Multi-Air Flow
(1216)Questions & Answers (310)
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Questions & Answers

310Questions
caret
Q:Hi. My LG LFX28968ST compressor just died and it’s going to cost 1200 to replace. This is the worst fridge ever at this price. Only lived 10 years! Any support or help with this?
by|Apr 12, 2024
1 Answer
Answer This Question

A:  Hey there. We know the importance of your LG fridge in your home and are here to help. Please private message us on social media @LGUSSupport with your contact details, model, and serial number. We'll wait for your message and do everything we can to help you through this. ^David

by|Apr 22, 2024
    caret
    Q:I need to replace all storage trays that are on both doors of the fridge.I have a total of six.
    by|Mar 10, 2024
    1 Answer
    Answer This Question

    A:  Hi there Yoli, we see that you need some replacement parts. We have 2 options for you. The parts that you need can be ordered from http://spr.ly/6425kpSxh, or you may contact our authorized parts dealer and affiliate Encompass at 800.432.8542 Monday through Friday, 8:00 am - 6:00 pm EST. For further assistance feel free to reach us on social media @LGUSSupport. ~Tanisha

    by|Mar 14, 2024
      caret
      Q:Is there a replacement for the shelf in the bottom left side of the door. The hook that goes into the slot broke off. Also, the air flow area on our refrigerator does not look like the one in the video you posted. Ours is long across the back.
      by|Jan 1, 2024
      1 Answer
      Answer This Question

      A:  Hey Judy, the bin for the bottom left side of your LG Refrigerator is AAP73631602 and can be found here: http://spr.ly/6424RaPDg. The air flow can vary depending on models and serial numbers. For more detailed information, please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. ~TammyJo

      by|Jan 12, 2024
        caret
        Q:The door flapper on the left frodge door broke and I need to replace it. What is the part I need?
        by|Dec 14, 2023
        1 Answer
        Answer This Question

        A:  Hi there, Kelly. We're unsure as to what "flapper" you're referring to. When you get a chance, please send us a private message on social media @LGUSSupport and include your contact details, as well as a description of the part that you're referring to so we can look into this for you. Thank you! ^Anthony

        by|Dec 18, 2023
          caret
          Q:We need to replace the rubber seal that surrounds the doors. Can I get that part information please.
          by|Dec 6, 2023
          1 Answer
          Answer This Question

          A:  No problem! The gasket assembly for the left door is ADX72930421. Moreover, the gasket assembly for the right door is ADX72930424. Please refer to http://spr.ly/6428Rz6ca or http://spr.ly/6420Rz6cI for official LG replacement parts. We're happy to help! ^Chris

          by|Dec 8, 2023
            caret
            Q:How replace Air Filter or is there one? back panel that says "Multi Air Flow" with arrows does not come off.
            by|Nov 26, 2023
            1 Answer
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            A:  Hi there, the air filter comes off by pressing on the left side of the plate that says multi-flow, turn counter-clockwise, and it will release the small filter is on the underside of the plate. We've included a video for reference: http://spr.ly/6424RBGNo. ~Tanisha

            by|Nov 28, 2023
              caret
              Q:I need to know the part number for a new ice tray. Or ice tray assembly
              by|Nov 18, 2023
              1 Answer
              Answer This Question

              A:  Hi. The part number for the tray ice bin in this model is MJS62591801. Please refer to http://spr.ly/6426uNTAr or http://spr.ly/6427uNTAT for official LG replacement parts. ^Chris

              by|Nov 20, 2023
                caret
                Q:I recently moved and cannot locate the 3 handles for the refrigerator. Where can I go to purchase new door handles? Also what filters do I need to replace all filters?
                by|Nov 15, 2023
                1 Answer
                Answer This Question

                A:  Hi there, for the replacement parts you would need to visit http://spr.ly/6429uImV7. The replacement handle part number AED73593102. As for the filter the correct one for your unit is LT700P. ~Tanisha

                by|Nov 15, 2023
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