Q:installed the Sunnata dimmer, but when I turn it completely off (not dimmed down), the LED Bulbs in the ceiling still glow faintly. Why? Is there a min wattage the bulbs should be? I used a higher wattage LED, and it still happens occasionally.
by|Mar 31, 2023
1 Answer
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A: Hello! Currently, there's no industry standard or regulation for manufacturing LEDs, which is why performance varies with dimming controls. That's why we extensively test a variety of LEDs from many different manufacturers and offer a mobile-friendly web tool to help you select bulbs that provide the best dimming performance with your Lutron dimmers. To access the tool, please visit lutron.com/ledfinder.
If you have additional questions, please reach out to our Support Team at support@lutron.com or give us a call at 1-844-LUTRON1.
by|Apr 4, 2023
Q:I have the sunatta dimmer switch. It was working fine this morning and the last month or so it?s been installed. All of a sudden it will start to flash at the high end side of the light bar, and the lights will flicker, then flash quickly 3 times????
by|Feb 21, 2023
1 Answer
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A: We're sorry to hear about the issues you're having. We're here to help! Please reach out to our Support Team at support@Lutron.com or give us a call at 1-844-LUTRON1 for assistance.
by|Feb 21, 2023
Q:is this (or any of the Lutron dimmers for that matter) a forward phase cl dimmer
by|Feb 17, 2023
1 Answer
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A: Hello, thank you for your inquiry. The Sunnata LED+ Dimmer model STCL-153PR is a forward phase/TRIAC/leading edge C.L dimmer. See the below spec sheet for more information:
https://assets.lutron.com/a/documents/3691129_ENG.pdf
We hope this helps! If you require further assistance, our 24/7 support team is happy to help. We can be reached at 1-844-LUTRON1 or via email at support@lutron.com.
by|Feb 20, 2023
Q:When I turn the lights on, they dim automatically on their own and turn back on every two seconds or so. The switch worked fine for the first two weeks and now this. Please advise.
by|Jan 6, 2023
2 Answers
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A: Sounds defective to me, but I am no electrician. I have installed 3 of these so far and I haven't had that experience on any of them.
by|Jan 25, 2023
A: Hello Chris, thank you for your inquiry. We are sorry to hear about the issue you have encountered with your Sunnata LED+ dimmer.
We are assuming you are using LED bulbs with this dimmer? We always suggest making sure your LED has been tested and approved by Lutron to provide the best dimming performance with your dimmer. There is currently no industry standard in LED manufacturing; since not all LEDs are designed the same, performance will vary with different dimmers. Because of this, we offer a mobile-friendly web tool to help you select bulbs that work best with Lutron dimmers. To use the tool, please visit lutron.com/ledfinder.
If you still have questions or concerns, please call us at 1-844-LUTRON1. We're always happy to hear more about your application to see how we can help. We're here 24/7, so feel free to reach out, any time, day or night. You can also reach us online at support@lutron.com via email.
by|Jan 7, 2023
Q:How well does the Sunnata's touch dimming function work when your hands are wet? I'm considering installing this in a bathroom, but I'm concerned the dimming function won't work if you have wet hands.
by|Dec 30, 2022
1 Answer
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A: This is a capacitive touch device, similar to smart phones, tablets or other mobile devices, and will have a similar performance regarding wet hands. Performance may be effected if your hands are excessively wet but should still operate reliably if some moisture is present.
by|Oct 28, 2023
Q:Can i use this for recessed lighting?
by|Dec 30, 2022
5 Answers
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A: Yes you can.
by|Jan 1, 2023
A: Yes. Depends on your recessed lighting. If they are smart lights, then no if they are conventional.LED and not ‘smart’. Then yes.
by|Dec 30, 2022
A: Yes, we have used them for several recessed lights. You can’t use them for fans.
by|Dec 31, 2022
A: Yes. Used on all recessed lighting. Works great!!
by|Dec 31, 2022
A: Hello! Currently, there's no industry standard or regulation for manufacturing LEDs, which is why performance varies with dimming controls. That's why we extensively test a variety of LEDs from many different manufacturers and offer a mobile-friendly web tool to help you select bulbs that provide the best dimming performance with your Lutron dimmers. To access the tool, please visit lutron.com/ledfinder.
If you have additional questions, please reach out to our Support Team at support@lutron.com or give us a call at 1-844-LUTRON1.
by|Dec 31, 2022
Q:Will the switch return to the previous state set when turned on? (store model) doesn't do that, but can it? How is that programed
by|Dec 28, 2022
2 Answers
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A: It does keep previous setting when turned off/on. It is not programmable, just a touch on the light bar to adjust light dimming. It is really just a nicely updated Diva.
by|Dec 31, 2022
A: Hello Matt, thank you for your inquiry. The Sunnata LED+ Touch Dimmer will have preset last-known light level functionality, but can also be programmed for a fixed preset level, so either option is available. See programming for the Preset Light Level on the device at the link below:
https://assets.lutron.com/a/documents/048734.pdf
We hope this helps! If you require further assistance, our 24/7 support team is here to help. We can be reached at 1-844-LUTRON1 or via email at support@lutron.com.
by|Dec 31, 2022
1 found this answer helpful
Q:Will it work without the ground wire?
by|Jun 23, 2022
2 Answers
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A: Yes
by|Jun 24, 2022
A: Hello! Yes, the STCL-153P will function without a ground connection, although we highly recommend grounding your switches or using our Screwless Wallplates to prevent any potential harm in the case of an accident. You can find our Screwless Wallplate selection here: https://www.lutron.com/en-US/Products/Pages/StandAloneControls/Wallplates-Accessories/WallplatesAccessories.aspx
If you have additional questions or concerns, we're here to help! You can reach our Customer Satisfaction team at customersatisfaction@lutron.com, or call us 1-844-LUTRON1. We're here 24/7, so call us any time!