Q:My water tastes differently after installation of this faucet, which I love otherwise. Would there be any reason for a change in taste? Also, I bought all Banbury fixtures based on loving the look of this faucet and I couldn't be happier, except taste
by|Apr 23, 2024
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A: Hello KimB and thank you for your interest in Moen products. The change in taste may be due to the supply lines used with your Moen 84947 Banbury 8 in. Widespread Double Handle High-Arc Bathroom Faucet in Chrome (Valve Included). We suggest installing different supply lines. Should you have additional questions, please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm (EST).
by|Apr 24, 2024
Q:The push drain does not work. I can push it down but it does not come back up. I found a troubleshooting guide that said to adjust the pivot rod but there isn't any on this unit. How can I adjust the push drain to come back up??
by|May 30, 2023
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A: Hello Steve and thank you for your interest in Moen products. We are sorry to hear the drain plug for your Moen Banbury 8 in. Widespread Double Handle High-Arc Bathroom Faucet in Chrome is not springing back up for you. The 186479-drain plug will need to be replaced to resolve the issue you are experiencing. Please call us at 1-800-289-6636 to speak to a representative to assist you in ordering the replacement drain plug. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.
by|Jun 1, 2023
Q:Does this faucet set come with the drain plug
by|May 18, 2023
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A: Hello Laura and thank you for your interest in Moen products. The Moen Banbury 8 in. Widespread Double Handle High-Arc Bathroom Faucet in Chrome includes an overflow non-metal push-down waste assembly. If you have additional questions, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.
by|Aug 23, 2023
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Q:Does this faucet have a swivel spout?
by|May 11, 2023
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A: Hello Gary and thank you for your interest in Moen products. The Moen Banbury 8 in. Widespread Double Handle High-Arc Bathroom Faucet in Chrome does not have a swivel spout. Should you have additional questions, please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm (EST).
by|May 12, 2023
Q:Hello - is the majority of the faucet metal or plastic? For example, the chrome handles and main part of the faucet. Thanks, Gabriele
by|May 8, 2023
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A: Hello Gabriele and thank you for your interest in Moen products. The Moen Banbury 8 in. Widespread Double Handle High-Arc Bathroom Faucet in Chrome is made of both metallic and non-metallic material. Should you need assistance or have pre-purchase questions, please contact us directly at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday EST.
by|Nov 13, 2023
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Q:Why are some of the components plastic? The description says that it's metal.
by|Apr 25, 2023
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A: Hello wwww and thank you for your interest in Moen products. The Moen Banbury 8-inch Widespread Double Handle High Arc Bathroom Faucet has both metal and plastic components. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time)
by|Aug 3, 2023
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Q:What are the dimensions of the mounting bracket for the spout (part H)?
by|Apr 1, 2023
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A: Hello Sharon and thank you for your interest in Moen products. The Moen spout mounting bracket that comes with the Banbury 8” Widespread High Arc Bathroom Faucet measures approximately 2 ½” wide x 2” deep. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time)
by|Apr 2, 2023
Q:I have a marble countertop with 3 holes for the faucet. The two outside holes are 4 1/2 inches apart (from centerpoint to centerpoint). Will this faucet fit?
by|Jan 20, 2023
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A: Hello BobK and thank you for your interest in Moen products. The Moen Banbury 8 in. Widespread Double Handle High-Arc Bathroom Faucet in Chrome is designed to be installed through an 8-16 inch on-center widespread faucet. Your current setup is not compatible with this existing faucet, you will need a 4-inch centerset faucet. Should you have any additional questions, please contact Moen directly at 800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Time.