Questions and Answers for MOEN Findlay 4 in. Centerset Double-Handle Bathroom Faucet in Chrome

A:  Hello SantaFeDog and thank you for your interest in Moen products. The spring-loaded drain included with the Moen Findlay 4 in. Centerset Double-Handle Bathroom Faucet in Bronzed Gold may have debris causing it to stick. Thank you for the update that this was the case. If you have additional questions, please feel free to call us at 800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.

A:  Ok, I used a small plunger with water in the sink to 'unstick' the stopper. Then I pulled it out and found some hairballs wrapped around the base of the stopper. Cleaned it up and now it works as expected. These are the first sinks I've had with those.

A:  Hello evasik and thank you for your interest in Moen products. The drain for the Moen Findlay 4 in Centerset Double Handle Bathroom Faucet will not work with a sink without overflow. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

A:  Hello ChrisB and thank you for your interest in Moen products. The Moen Findlay 4 in. Centerset Double-Handle Bathroom Faucet in Spot Resist Brushed Nickel includes the pictured escutcheon plate, which is required for installation. We apologize for the confusion and are working with Home Depot to have this information corrected. Should you have additional questions, please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm (EST).

A:  Hello Ginger and thank you for your interest in Moen products. The Moen Findlay 4-inch Centerset Double Handle Bathroom Faucet comes with a non-metal push down drain assembly without the lift rod. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time)