Q:I'm interested in purchasing the black 32x69. However, the dimensions is confusing. Within the specifications and pictures, it states 69, 70 and also 71 inches. Which one is it? I have specific requirements for the longer side.
by|May 6, 2024
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A: Our mistake. It should be 71 in.
by|May 8, 2024
Q:We hung the mirror in our bathroom horizontally as many have done previously but it seems that other frame cannot hold the weight of the mirror in this position (see photos). What should we do?
by|Feb 21, 2024
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A: Because this mirror is big and heavy. Hanging it horizontally for a long time does carry some risk, and this cannot be guaranteed.
by|May 17, 2024
Q:My mirror came with a riveted stand that can’t be detached. When you try to hang it horizontally on the wall, the side with the stand sticks out and looks completely uneven. How do you get around this? It isn’t in any information
by|Dec 31, 2023
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A: This mirror has a recessed bracket, so it won't interfere with hanging on the wall.
by|Feb 8, 2024
Q:Ordered 69 X32 and received and it is 71 I will be returning because I need it to be less than 70 . Was the item mis shipped or is the size actually 71 ? SKU on the box is AA01037AAF001A. Quality of the mirror is what we need but before I try again, nee
by|Dec 14, 2023
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A: It's 71in, we will change the title.
by|Dec 15, 2023
Q:I bought these mirrors to hang on the wall, but they have the stand attached. I saw another customer asked this question, and I did see your reply, but there is no nail or screw. There are only rivets, so how are you supposed to get these off?
by|May 6, 2023
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A: Regarding the bracket issue, if you have received non-detachable brackets, they can be embedded on the back of the mirror, without affecting wall-mounted installation.
by|May 8, 2023
Q:I purchased the mirror to hang on the wall. It has an attached stand for standing the mirror up that is riveted to the frame which prevents it from being hung on the wall as advertised. Is there a way to remove stand to be able to hang on the wall?
by|Apr 22, 2023
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A: The bracket of the mirror is detachable, and you can try unscrewing the screw on the nail to remove the bracket.
by|Apr 24, 2023
Q:What is the width (thickness) of the frame?
by|Apr 6, 2023
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A: The width of the frame is approximately 0.4 in.