Q:I am trying to match other items with high shine chrome (mirror like) finish.
by|Jun 7, 2016
1 Answer
Answer This Question
A: It is stainless steel.
by|May 4, 2023
Q:Can I put this fire place in the wall
by|Mar 13, 2016
1 Answer
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A: This product is not intended for flush mounting.
by|May 4, 2023
Q:Can the halogen bulbs be replaced with LED equivalent bulbs? Will the device function normally?
by|Feb 28, 2016
1 Answer
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A: The only bulb recommended to replace with is the 40W G9 Halogen Bulb.
by|May 4, 2023
Q:The fireplace in my apartment was originally for wood which was then converted to a gas fireplace which is not in use. I now wish to update and install an electric fireplace, will the flue have to be closed off - and how can this be done? as I live in a condo with two seperate floors above and the flue connects through these apartments.
by|Feb 10, 2016
1 Answer
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A: Closing off the flue should not effect anybody else. But note, this is a wall mounted unit and due to projection of the "flames" will not look good unless you have it at least two feet off the floor. Note picture, the is probably 48 inches off the floor. Other than that, it is "plug and play"
by|May 5, 2023
Q:Does it have a thermotate setting control, or just a high and low setting ?
by|Feb 7, 2016
2 Answers
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A: Just a high and low setting.
by|May 4, 2023
A: It does not have temperature control. It does have two heat settings - 750W and 1500W.
by|May 4, 2023
Q:What size TV can fit in mantle
by|Jan 17, 2016
1 Answer
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A: This is not the mantle, this is a full unit fireplace. You cannot put a television inside this particular unit.
by|May 4, 2023
Q:Can this be hung over a bed?
by|Jan 14, 2016
2 Answers
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A: It is recommended to keep furniture, curtains and other flammable material at least 1 meter away from the appliance.
by|May 4, 2023
A: HI Jethro,
The manufacturer does not recommend mounting this fireplace over a bed, it gets too hot to be located in such a location and could pose a safety hazard.
Mike
by|May 3, 2023
Q:Where does the heat come out? I don't see anything on the front of it...does it come out the top? Side? Bottom?
by|Jan 12, 2016
2 Answers
Answer This Question
A: top
by|May 4, 2023
A: The heat flows from the top of the unit.
by|May 4, 2023
Q:Can the unit be placed in a support on a shelf instead of wall mounted?
by|Jan 7, 2016
3 Answers
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A: No. It will not work properly with the heat source of the unit.
by|May 4, 2023
A: No it is not designed that way and should you not install the way you are instructed and something should happen, the company would not be liable.
by|May 4, 2023
A: This appliance is intended for wall mounting.
by|May 4, 2023
Q:Can you turn heater off and switch on flames only?
by|Dec 29, 2015
1 Answer
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A: You can utilize heat only, lights only, or both heat and lights.