Questions and Answers for ORORO Men's Large Black/Blue 7.2-Volt Lithium-Ion Soft Shell Heated Jacket with Detachable Hood and (1) 5.2 Ah Battery Pack

A:  Hi Marc, Thank you for reaching out to us. Yes, you can purchase the extra battery separately. Generally, it'll take 6 hours to fully charge the battery. Here is the link to purchase the barrety: https://www.homedepot.com/p/ORORO-7-2-Volt-5-2-Ah-Lithium-Ion-Battery-Pack-for-Heated-Apparel-2323-104-B19G/313107055

A:  Hi Andy, This jacket is true to US standard size, and we have enclosed the measurement data of the body size as well as clothing size. Please refer to our size chart and kindly measure your size before purchase. For any other doubts, please feel free to contact us.

A:  Hello Matt, We provide 1-year warranty for the apparel we sold. If you have any other questions, please feel free to let us know.

A:  Hello Robert, So sorry to know that you had some problems with our heated jacket. Please contact us at support@ororowear.com, our customer service will help solve the issue for you.

A:  Hello Neystel, This jacket included the previous ORORO Battery. If you want to buy the jacket with the new mini 5k battery, please click the below link: https://www.homedepot.com/p/ORORO-Men-s-Large-Black-Yellow-7-38-Volt-Lithium-Ion-Heated-Jacket-with-Detachable-Hood-and-1-Upgraded-4-8-Ah-Battery-Pack-MJC-31-3305-US/322810329

A:  Not that I know 

A:  Hi Greg, Thank you for reaching out to us. Please refer to the last image for the detailed size info. For any other doubts, please feel free to contact us at support@ororowear.com.