Q:Where can I purchase valve parts seats/springs, for peerless P188775
by|Nov 18, 2020
1 Answer
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A: Hi Boricuasomos2! Thank you for your question! I will be happy to help. You can typically purchase the RP4993 seats and springs at your local Home Depot.
Best Regards, Tim
by|Nov 19, 2020
Q:When we turn on the faucet, the shower head begins to leak water before pulling the valve on the spout. What do I need to do to fix this?
by|Oct 9, 2018
1 Answer
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A: Milty, Thank you for your question. Based on your description of the flow from the tub/shower, you are experiencing an issue known as shower rise. This is an installation issue, which has several possible causes. Please make sure that:
1. The valve body is right side up.
2. The pipe for the tub spout drop is only 1/2" copper or iron pipe.
3. The tub spout is 8” - 18" from the valve body.
4. No drop-ear elbows or push-to-connect fittings are used. Only one 90 standard degree copper or iron elbow should be used.
5. There is no blockage in the pipe (such as excess solder) or tub spout.
If you have any further questions, please feel free to call us at 1-800-345-3358 or email customerservice@deltafaucet.com. We’d be happy to help!
Best regards, Jon
by|Oct 10, 2018
Q:We just finished our basement and had the contractor install this tub/shower faucet. Now just using it for the first time the handle only moves about 90 degrees from off to fully on and the hottest water coming out is only luke warm. How do we go about changing the setting to allow hotter water to come out? Is it something we can change now after it's completely installed?
by|Jun 15, 2016
1 Answer
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A: Hi Megannicole27, Thank you for your question!
You will need to adjust the rotational limit stop. Please refer to the maintenance and installation instructions that came with your product or can view it in the product details of this webpage. The instructions on adjusting the rotational limit stop can be found on page 5 of the document. If you need additional assistance please contact our customer service line at 1-800-345-3358 or via email at customerservice@deltafaucet.com.
Best regards,
Brandis