Questions and Answers for Prime-Line Closet Door Roller, Front, 1/8- in. Offset, 7/8- in. Nylon Wheel (2-pack)

A:  Thank you for your inquiry regarding this item from Prime-Line Products. The #1 is the front door and #2 is the rear back door.

A:  Reverse the doors so the front door is in back and back door is in front if this doesn't work look at guides rollers on each door should should be offset differently I have made this mistake take before each door should have a different offset you will see if you need to change out one set thanks Jim.

A:  Our apologies for the inconvenience this may have caused you. Prime-Line’s goal is to provide the consumer with an innovative mix of quality repair, maintenance, and security products to help people maintain their home value, but sometimes there are issues like this one that requires additional information from the consumer. Kindly contact Prime-Line Products directly and a Product Specialist there will be happy to offer their assistance, and can check to see if there are any other replacement hardware options that may better suit your application. For additional questions regarding this item, or any other product manufactured by Prime-Line Products, kindly call their toll free number at (877) 649-9740, or contact them by email at info@primeline.net

A:  Thank you for your recent inquiry regarding this item from Prime-Line Products. We do not currently manufacture this item with 3/4 inch diameter wheels, but you are able to special order them as such. Kindly visit with a Pro Desk Associate at your local Home Depot and request they submit an order for a "Special Make" with the wheel size you desire. For additional questions regarding this item, or any other product manufactured by Prime-Line Products, please call their toll free number at (877) 649-9740, or contact them by email at info@primeline.net