Q:Where is the air intake and from what sides it releases the air from?
by|Mar 3, 2019
1 Answer
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A: The air intake is on the side of the device and releases the air on the same spot
by|Apr 10, 2019
Q:Does the QuietPure produce any ozone?
by|Nov 13, 2018
1 Answer
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A: Hi Lilly, yes any purifier with a UVC bulb; capable of destroying viruses, will produce ozone, albeit some more than others. I have found quiet pure to produce only trace amounts, you probably will not be able to detect it under normal usage. I checked my owners manual and it did disclose that the unit was known to produce ozone. It's timer function of 5 hours on, allows you to run it at max when you leave the area for the day, and you can run it on low at night when you are home. Hope this answers your question.
by|Jan 25, 2019
Q:We replaced our filters and the replace filter light is still on. How do we reset it?
by|Jul 20, 2018
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Q:DO YOU SELL THE FILTERS TO REPLACE IN THE ACTIVE PURE?
by|Feb 18, 2018
1 Answer
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A: Hi Daisy, unfortunately we do not stock replacement filters. Please contact the manufacturer for parts and services. We apologize for the inconvenience. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!
by|Nov 25, 2019
1 found this answer helpful
Q:How long do the filters last? What is the filter care?
by|Jan 27, 2018
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A: every three months. Just change the filter.
by|Oct 31, 2019
2 found this answer helpful
A: Read the instructions before use because you have to unscrew the bottom and take the plastic off the filter, reinsert it and screw the bottom back on before you use the purifier for the first time.