Questions and Answers for Ring Video Doorbell Wired - Smart WiFi Doorbell Camera with 2-Way Talk, Night Vision and Motion Detection

A:  Hi David. Good question. No, the Ring Video Doorbell Wired must be hardwired to an existing doorbell system or transformer with 10–24 VAC, 40 VA max, and 50–60 Hz. The Ring Video Doorbell Wired requires an existing doorbell as a power supply but does not sound your existing chime. To hear audio alerts in your home, pair it with a Ring Chime or compatible Alexa device. Learn more here: https://ring.com/support/articles/w2rpc/Video-Doorbell-Wired-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi Christy. Thanks for asking. The Ring Video Doorbell Wired must be hardwired to an existing doorbell system or transformer with 10–24 VAC, 40 VA max, and 50–60 Hz for continuous charging. It requires an existing doorbell as a power supply but does not sound your existing chime. To hear audio alerts in your home, pair it with a Ring Chime or compatible Alexa device. Learn more here: https://ring.com/support/articles/w2rpc/Video-Doorbell-Wired-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi Jvie. Thanks for asking. The Ring Protect Plan is a subscription that gives you access to paid features for Ring devices. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. Visit our support center for more information: https://ring.com/support/articles/lw54x/General-Information-on-Ring-Protect-Subscription-Plans. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi Kayc. Good question. The Ring Video Doorbell Wired requires a hardwired power supply using the Ring Plug-In Power Adapter or an existing doorbell. It does not trigger your existing chime kit. To hear audio alerts in your home, pair it with a Ring Chime or compatible Alexa device. Visit our support center for more information: https://ring.com/support/articles/w2rpc/Video-Doorbell-Wired-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hello John, Good question. No, the Ring Video Doorbell Wired only connects to 2.4 GHz Wi-Fi networks. Here is a helpful support article with more detailed product information: https://ring.com/support/articles/w2rpc/Video-Doorbell-Wired-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Alexis with Ring

A:  Hi george. Good question. No, the Ring Video Doorbell Wired does not come with a Ring Chime. The Ring Video Doorbell Wired does not sound your existing doorbell chime. To hear audio alerts in your home, pair it with a Ring Chime, compatible Alexa device, or select the Video Doorbell Wired + Chime bundle. Learn more here: https://ring.com/support/articles/w2rpc/Video-Doorbell-Wired-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi As47. Thanks for reaching out. The Ring Video Doorbell Wired must be hardwired to an existing doorbell system or transformer with 10–24 VAC, 40 VA max, and 50–60 Hz. It offers 1080p HD video with night vision and two-way audio with noise cancellation. Learn more here: https://ring.com/support/articles/w2rpc/Video-Doorbell-Wired-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A:  Hi Donna. Thanks for asking. Yes, you can pair multiple Ring Chime units with one Ring video doorbell or security camera. Once connected, your Ring Chime will work anywhere it has a wifi connection. Learn more here: https://ring.com/support/articles/rk99x/Ring-Chime-Gen-2-Information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.