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Questions and Answers for Samsung 24.2 cu. ft. Family Hub French Door Smart Refrigerator in Stainless Steel

Internet #301328387

Model #RF265BEAESR

Store SKU #1002430222

24.2 cu. ft. Family Hub French Door Smart Refrigerator in Stainless Steel
(455)Questions & Answers (125)
  • See inside refrigerator from anywhere with 3 built-in cameras
  • Customize Family Board: pictures, stickers, hand-written notes
  • Transition Spotify music from any mobile device to your fridge
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Questions & Answers

125Questions
caret
Q:Does it have alexa
by|Jun 30, 2019
1 Answer
Answer This Question

A:  Yes, it has Alexa.

by|Jul 1, 2019
    caret
    Q:Delivery
    by|Jun 30, 2019
    1 Answer
    Answer This Question

    A:  Yes, the delivery team will remove the doors.

    by|Jul 2, 2019
      caret
      Q:What version Is the firmware on the hub
      by|Jun 29, 2019
      1 Answer
      Answer This Question

      A:  Fb23,the software version is a pretty simple settings to check. You can access this by going into settings and then into about device. ^Bri

      by|Jul 3, 2019
        caret
        Q:Could you download Hulu, Netflix, Sling TV App or any other TV style Apps?
        by|Jun 20, 2019
        3 Answers
        Answer This Question

        A:  I think that is something you'd have to look up. I haven't seen a place on there where you can download apps. The only thing we have seen/used us Youtube and put on a video to watch a few times while my daughter was eating dinner.

        by|Jul 2, 2019

          A:  Some are saying no...BUT You are supposedly able to surf the web on a built in browser, so you SHOULD be able to use the web-based netflix, hulu etc, but NOT the APP based. I have not checked this yet as I am also looking to purchase this so this is just a reasonable assumption.

          by|Jul 27, 2019
            1 found this answer helpful

            A:  Hey mike! The Family Hub has specific apps available for use. You can find more information in the Family Hub User Manual (https://bit.ly/2O3hzS9). ^Jecca

            by|Jul 20, 2019
              caret
              Q:Is this compatible with the ring doorbell?
              by|Jun 9, 2019
              1 Answer
              Answer This Question

              A:  Hello Danielle, the Samsung Family hub is compatible to the ring doorbell. Thank you for choosing Samsung. ^Shifa

              by|Jul 11, 2019
                1 found this answer helpful
                caret
                Q:how wide is this refrigerator?>
                by|May 23, 2019
                2 Answers
                Answer This Question

                A:  Hi cat! The information provided by the retailer is correct. Thank you for choosing Samsung! ^Lena

                by|Oct 3, 2019

                  A:  It is 35.75" wide.

                  by|May 11, 2020
                    1 found this answer helpful
                    caret
                    Q:Does this connect through Samsung's BIXBY?
                    by|May 16, 2019
                    1 Answer
                    Answer This Question

                    A:  Hi Legolas, yes the Family Hub does connect through Samsung's Bixby. Thank you for being loyal Samsung member. ^Shifa

                    by|May 25, 2019
                      caret
                      Q:Does this model offer pandora radio?
                      by|May 10, 2019
                      2 Answers
                      Answer This Question

                      A:  Yes - my favorite part of this worthless refrigerator was the ability to listen to music - but I decided I really needed a refrigerator that kept food cold - not a huge stainless steel box with a screen on the door. I tried to find anyone to come and repair it when the compressor died- but not even the 'Platinum Service" people at Samsung could get this fixed.

                      by|Feb 28, 2020

                      A:  Hey Mercedes, yes the Family Hub does offer Pandora radio. Thank you for being the best part of Samsung. ^Shifa

                      by|May 13, 2019
                        caret
                        Q:How do I set up the temperature?
                        by|Apr 24, 2019
                        1 Answer
                        Answer This Question

                        A:  Hi, Roro. We are always happy to help. To further support your concerns regarding setting up temperature, I'm including the link to the troubleshooting guide (https://bit.ly/2F33XSu). Thank you for choosing Samsung. ^Shifa

                        by|Apr 25, 2019
                          caret
                          Q:Does this frig come with a water filter?
                          by|Apr 7, 2019
                          2 Answers
                          Answer This Question

                          A:  Yes the refrigerator does come with a water filter, Sw. Thank you for choosing Samsung! ^Lena

                          by|Oct 5, 2019

                            A:  Yes

                            by|Apr 8, 2019
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