Questions and Answers for Samsung 24 in. Top Control Tall Tub Dishwasher in Fingerprint Resistant Black Stainless Steel with AutoRelease, 3rd Rack, 42 dBA

A:  Hi There The auto-release function can be surprising at first. Let us provide you with more details about the auto-release function. Yes, the dishwasher door will pop out to help with the drying cycle of the dishes. Yes, that feature can be turned off. Please see the link for more details. Auto Release™ Dry on page 33 https://downloadcenter.samsung.com/content/UM/202206/20220622151737869/DW8000R_DD68-00211A-00_EN_MES_220530.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145307097) to help our team pull up your information. Have a great day. ^Charles

A:  Hi Tony, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung 24 in. Top Control Tall Tub Dishwasher in Fingerprint Resistant Black Stainless Steel with AutoRelease, 3rd Rack, 42 dBA. To lock and unlock the buttons on the control panel, hold the Sanitize button down for three (3) seconds when the power is On. I have shared the user manual link below. Please access the link and turn to pages 28 and 34 for the control lock. https://downloadcenter.samsung.com/content/UM/202206/20220622151737869/DW8000R_DD68-00211A-00_EN_MES_220530.pdf I have also shared a Samsung link that can help address your concerns with the dishwasher. https://www.samsung.com/us/support/troubleshooting/TSG01000965/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144698713 Leo

A:  Hi Kinugawa. Thank you for reaching out regarding Samsung 24 in. Top Control Tall Tub Dishwasher in Fingerprint Resistant Black Stainless Steel with AutoRelease, 3rd Rack, 42 dBA if this has a heated dry option. Regarding your concern, this does not have a heated dry option. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/dishwashers/rotary/stormwash-42-dba-dishwasher-in-black-stainless-steel-dw80r7061ug-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144488170 ^Camille

A:  Hi Kinugawa. Thank you for reaching out regarding Samsung 24 in. Top Control Tall Tub Dishwasher in Fingerprint Resistant Black Stainless Steel with AutoRelease, 3rd Rack, 42 dBA if this has a heated dry setting. Regarding your concern, this does not have a heated, dry setting. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/dishwashers/rotary/stormwash-42-dba-dishwasher-in-black-stainless-steel-dw80r7061ug-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144488216 ^Camille

A:  Hi Tasha, Great question. We understand and appreciate your inquiry if the dishwasher has a food disposal feature. The dishwasher only comes with a waste food filter that needs to be cleaned at least once a month. Here is a link for guidance. Filter on pages 37 -39 https://downloadcenter.samsung.com/content/UM/202206/20220622151737869/DW8000R_DD68-00211A-00_EN_MES_220530.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide them with this number (1144952484) when you message us to help our team pull up your information. Have a great day. ^Charles

A:  3/8 inch water supply line. Mike

A:  Dear Valued Home Depot Customer, to better assist you with this issue, please contact our HD.com customer service department at 800-430-3376. Call any day between 6 a.m. and 2 a.m. EST, they can either answer your question or transfer you to your local store to answer your specific question. ^Lo

A:  Model #DW80R7060US

A:  Hi Barry, Thank you for reaching us regarding the model number of StormWash™ 42 dBA Dishwasher in Stainless Steel. The model number of this specific product is DW80R7060US/AA. You check it on this link: https://www.samsung.com/us/home-appliances/dishwashers/rotary/stormwash--42-dba-dishwasher-in-stainless-steel-dw80r7060us-aa/#benefits. You can find it on the right side under the product name. For further assistance, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Ticket number:1144141845 ^Rainly

A:  Dear Valued Home Depot Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. To better assist you with this issue, please contact our Home Depot customer service department at 1-800-466-3337. Phone Hours: Mon-Sun 06:00 am - 02:00 am (EST) They can either answer your question or transfer you to your local store to answer your specific concerns. Have a great day. ^Camille