Questions and Answers for Samsung 28 cu. ft. 4-Door French Door Smart Refrigerator in Fingerprint Resistant Stainless Steel, Standard Depth

A:  Hi Ginger, No, this Samsung refrigerator model does not have a dispenser light that comes on when dispensing water or ice. Leo

A:  Hi RonM, Yes, this Samsung refrigerator model has a compressor with digital inverter technology to help save energy. Leo

A:  Greetings, We understand how important the ice maker is to make our drinks more refreshing. Let us help you. One option that we can do is to check the link below about the steps if the ice maker stops working. You can check the closest issue by clicking the radio button. Please watch the video and click all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01001012/ You can also check the link below for ice maker services. https://www.samsung.com/us/support/service/refrigerators/ice-maker-service/ We would love to talk to you more about this situation and assist you with getting the service set up. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146349087, which will help our team pull up your information. ^Rainly

A:  Hello there. No, this fridge does not have a child lock; however, it has the dispenser and control lock features. Please see pages 42 to 43 under the "Dispenser Lock" and " Control Lock" sections of the manual. Manual https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf Have a great day. ^Camille

A:  Hi Conn, We recommend setting the fridge temperature to 37 °F (3 °C). Also, make sure to keep eggs in their original carton because this helps them last longer and place them on the lower shelf of the fridge. Thank you for choosing Samsung and have a great day! Rainly.

A:  Vera, we would love to discuss what you mean by the freezer filter of the fridge to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146278124) to help our team pull up your information when you message us. Have a great day. ^Charles

A:  No, Boris, having the fridge connected to WIFI enables you to monitor, adjust functions, and get an alarm from the fridge, but it is not a requirement to use the fridge. Please see page 47 of the manual for detailed information of the Smartthing app features. Manual https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf Have a great day. ^Charles

A:  Susan, the water/ice dispenser can fit a 5 3/4 oz. (170cc) cup. Have a great day. ^Camille

A:  Susan, the ice maker, can make 10 pounds of ice a day; it can only hold 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. The ice maker can make approximately two trays of ice every 3 hours. Have a great day. ^Camille

A:  Yes, Bobby, you can remove the door and drawers; removing them is relatively easy. Please check the manual and see the pages and sections below on how to have them removed and placed back in. page 21 - 24 "Detach the fridge doors" page 25 - 28 "Detach the FlexZone drawer" and "To detach the freezer drawer" Manual https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf Have a great day. ^Charles