Questions and Answers for Samsung Bespoke 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center in White Glass, Standard Depth

A:  Hi Jeanette, This refrigerator model is designed of a fridge and has a freezer section. Upon checking our website, most of our refrigerator models offer a combination of a fridge and freezer. Have a great day. -Kimberly

A:  Hello Mimo, Yes, this refrigerator model has a digital inverter compressor. Have a great day. -Kimberly

A:  Hi Meira, This refrigerator is not designed to have the option to lock the water dispenser hence, we recommend turning off the water line instead. Before turning off the water dispenser make sure the autofill pitcher and ice maker is switch off. Have a great day. -Kimberly

A:  Hi there, We do not recommend having the refrigerator installed in an enclosed area for proper air circulation. The refrigerator requires at least 2 inches of clearance between the refrigerator's back and sides and any nearby walls or cabinets. Please refer to the link below and see pages 19-20 (Step-by-step installation) for your reference. User manual: https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf Have a great day, -Ernest-

A:  Hi Shelley, This model is compatible with 115 V and 3.5 A in terms of voltage and amps. Thank you for choosing Samsung and have a great day! ^Rainly

A:  Water hookup is an optional service. Mike

A:  Dear Valued Home Depot Client, We are glad to receive your inquiry about the inclusion of the installation of the ice maker's water line connection. Let us assist you. You can also consider checking the model's user manual link below for the steps to installing the water line on pages 30-32. https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf To better assist you with your concern, please contact the Home Depot customer service department at 800 466-3337. Call us any time from 6:00 a.m. to 2:00 a.m. EST. They can either answer your question or transfer you to your local store to answer your specific questions. ^Rainly

A:  Hi Henry, We understand the inconvenience of having a refrigerator that doesn't cool. We are here to help you. I have shared a link below for the steps if the refrigerator is not cooling at all. Please watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all We would like to speak with you more about this experience and assist with getting service set up or determining what steps can be taken to help with your Samsung refrigerator. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147074794, which will help our team pull up your information. ^Rainly

A:  Hi there, Yes, the ice bites are small ice cubes. You can check the link below and learn more about the refrigerator's features. Bespoke 3-Door French Door Refrigerator (30 cu. ft.) with Beverage Center™ in Stainless Steel: https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-3-door-french-door-refrigerator--30-cu--ft---with-beverage-center--in-stainless-steel-rf30bb6600qlaa/#specs Have a great day, -Ernest-