Q:Can you purchase a dummy lock? I have a double front door.
by|May 10, 2024
1 Answer
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A: We do offer a dummy lever which would be model F170 ACC 716 however, you would need to purchase two as this is a single sided dummy lever. Unfortunately, dummy deadbolts are not available separately they are only included with the F93 model inactive entry handleset. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.
by|May 10, 2024
Q:Can the handle be tightened because it's quite loose though the screws are completely tightened
by|Apr 16, 2024
1 Answer
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A: Hello, We're sorry for your experience. Unfortunately, the lever itself cannot be tightened. Please contact us at consumerschlage@allegion.com or 888-805-9837 so we may assist you.
by|Apr 17, 2024
Q:Can I purchase 3 combo lock and deadbolt sets and be able to use the same key for all of them?
by|Mar 24, 2024
1 Answer
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A: Yes, you can place a special order and request the locks be keyed alike or you can have them rekeyed after purchase. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.
by|Mar 26, 2024
Q:Does this come with actually 2 handles and the keyed deadbolt for both sides of the door?
by|Feb 21, 2024
1 Answer
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A: Yes, the package will include all hardware for both sides of the door in order to complete installation. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.
by|Feb 22, 2024
Q:There are 2 sclage locksets that seem identical. one has the letters ACC in the product number, the other contains the letters SAC. What do the letters indicate ?
by|Jan 13, 2024
2 Answers
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A: Hello! The ACC stands for Accent and SAC stands for Sacramento. These are two different wave-style levers we offer. There is a bit of difference in the design, it just comes down to the look you prefer.
Best of luck with your project!
The Schlage Team
by|Jan 16, 2024
A: The letters are abbreviations for the lever style. ACC is Accent and SAC is Sacramento. They appear similar but are slightly different as one is designed to have the lever end pointing down and the other up. The curve around the key cylinder is also slightly different. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.
by|Jan 16, 2024
Q:Is this lockset rekeyable?
by|Nov 29, 2023
1 Answer
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A: Hello, thank you for taking the time to leave this review. Please reach out to us directly at ConsumerSchlage@allegion.com or call 888-805-9837 so we can answer any questions you may have.
by|Mar 21, 2024
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Q:What is the length of the deadbolt? Is it at least 3 inches?
by|Jun 29, 2023
1 Answer
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A: The deadbolt latch that extended out the edge of the door into the strike is 1" long. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.
by|Jun 30, 2023
Q:can the handle be reversed to the right side for a left-hand opening entry door?
by|May 28, 2023
1 Answer
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A: Yes, our levers are reversible to accommodate left and right handed doors. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.