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Questions and Answers for The Company Store TCS Downfree Baffled Square Soft Bed Plush Deep Pocket Down Alternative Full Mattress Topper

Internet #305187781

Model #FA20-F-WHITE

Store SKU #1003164475

  • Lofty softbed adds sumptuous softness for cozy and great sleep
  • Encased in plush 200-thread count cotton
  • Made exclusively by The Company Store

Questions & Answers

10Questions
caret
Q:what is the return policy if I don't like it
by|Apr 14, 2020
1 Answer
Answer This Question

A:  Thank you for asking. Either return to a Home Depot store or call 1-800-430-3376 to return / refund. Home Depot Associate.

by|Apr 15, 2020
    caret
    Q:Does this have a bed sheet to hold it on to the mattress? or slip resistant bottom?
    by|Mar 6, 2020
    2 Answers
    Answer This Question

    A:  I haven't had a problem with it slipping, although I have it on top of memory foam, which is not a slippery surface

    by|Jan 21, 2021

      A:  No, it does not have bed sheet or slip-resistant bottom.

      by|Mar 10, 2020
        caret
        Q:how do I clean this?
        by|Feb 8, 2020
        1 Answer
        Answer This Question

        A:  It is Spot Clean Only

        by|Feb 11, 2020
          caret
          Q:When the topper get flat. After washing it do it fluff back up again to its original fluffy ness?
          by|Mar 31, 2019
          2 Answers
          Answer This Question

          A:  This mattress topper is so thick that it won’t fit in a residential washing machine. It’s feathers so it should but I always keep mine topped with a heavy duty, clear shower curtain liner so I never have to wash it

          by|Apr 5, 2019

          A:  Hello! To properly maintain the integrity of your mattress topper, please follow the below instructions: - Do not machine wash - Do not dry clean - Spot clean only Thanks and happy shopping! Emily

          by|Aug 2, 2019
            1 found this answer helpful
            caret
            Q:What is the shipped size? We would like to pack it in a suitcase.
            by|Mar 17, 2019
            3 Answers
            Answer This Question

            A:  Hello! Dimensions are as follows: 27” (L) x 19” (W) x 18” ( H) I hope this helps. Thanks and happy shopping! Emily

            by|Mar 21, 2019

              A:  This topper is definitely fluffy and would need a suitcase of its own for transport. I purchased the queen size

              by|Jun 25, 2019

                A:  If it is a queen or king this will not fit in a suitcase- Smaller ones I am really not sure

                by|Aug 13, 2019
                  caret
                  Q:does this topper have elastic straps to anchor it to the bed?
                  by|Mar 3, 2019
                  5 Answers
                  Answer This Question

                  A:  No

                  by|Oct 1, 2019

                    A:  No straps so it keeps sliding off the mattress.

                    by|Mar 5, 2021

                      A:  Yes

                      by|Dec 10, 2019

                        A:  Yes and they do work

                        by|Dec 10, 2019

                          A:  No, it does not have elastic straps.

                          by|Dec 14, 2019
                            caret
                            Q:Will standard-size Queen sheets fit over this topper?
                            by|Jan 19, 2019
                            5 Answers
                            Answer This Question

                            A:  No. I have a deep Tempurpedic mattress so I bought 17 inch depth

                            by|Mar 20, 2019

                              A:  Probably not the fitted sheet. I have deep pocket sheets and they barely fit but the flat sheet should.

                              by|Feb 5, 2021
                              1 found this answer helpful

                              A:  I purchased deep-pocket sheets for our queen bed and topper. Perfect fit!

                              by|Jun 25, 2019

                                A:  Yes

                                by|Aug 13, 2019

                                  A:  No

                                  by|Mar 20, 2019
                                    caret
                                    Q:I've waited 2 weeks for my topper did anyone else have this problem
                                    by|Nov 26, 2018
                                    3 Answers
                                    Answer This Question

                                    A:  Mine came in 10 days

                                    by|Mar 20, 2019

                                      A:  Yes but I did not think it to be a problem. I guess I am just more patient.

                                      by|Mar 15, 2019
                                        2 found this answer helpful

                                        A:  Dear Valued Home Depot Customer, To better answer your question, please contact our HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question.

                                        by|Mar 15, 2019
                                        1 found this answer helpful