Questions and Answers for Unique Home Designs 36 in. x 80 in. Paladin Almond Recessed Mount All Season Security Door with Insect Screen and Glass Inserts
Q:I have had my door for about seven or eigt years now. The little hooks that hold the glass and screen in place needs to be replaced. Where can i get t
by|Dec 8, 2015
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A: Thank you for your interest in our Paladin Security Door. Please contact our Customer Service Team at 866-497-3667 and we will be happy to assist you with this issue.
by|May 3, 2023
Q:I just installed this door but the paint is scratched in places and it did not come with door handles. Can someone tell me where I can buy the correct touchup paint and correct door handles please? I looked at the Unique Home Designs website but could not find either product.
by|Nov 29, 2015
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A: Thank you for your interest in our Paladin Security Door. The Paladin will take a standard 2-3/8" backset lock of any brand. If you are in need of touch-up paint, please contact our Customer Service Team at 866-497-3667 and we will be happy to help you. I hope this information is helpful.
by|May 3, 2023
1 found this answer helpful
Q:Is there a link on the Internet with this door installed in white with black screen?
by|Sep 21, 2015
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A: Thank you for your interest in our Paladin Security Door. A one inch border of the black screen is visible on the white door. The image on homedepot.com is representative of what the door with the black screen will look like. I hope this information is helpful.
by|May 3, 2023
1 found this answer helpful
Q:What are the sizes of the screen and glass inserts?
by|Sep 7, 2015
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A: Thank you for your interest in our Paladin Security Door. The Paladin comes with 1 screen inserts and 3 glass inserts. Please see the installation instructions under “Info & Guides” for more information. I hope this information is helpful for you.
by|May 3, 2023
Q:Does this door come with two glass panels and two screens?
by|Sep 7, 2015
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A: Thank you for your interest in our Paladin Security Door. The Paladin comes with 1 screen inserts and 3 glass inserts. Please see the installation instructions under “Info & Guides” for more information. I hope this information is helpful for you.
by|May 3, 2023
Q:Does this door have glass panels behind the bars?
by|Aug 3, 2015
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A: This product has interchangeable panels. You can use either the glass panel or screen panel.
by|May 3, 2023
1 found this answer helpful
A: Thank you for your interest in our Paladin Security Door. The Paladin comes with interchangeable Glass and Screen. I hope this information is helpful for you.
by|May 3, 2023
1 found this answer helpful
Q:Screen Insert Needed
by|May 16, 2015
1 Answer
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A: Thank you for your interest in our Screen Inserts for our Premium Security Doors. We would suggest visiting your local Home Depot and working with an in-store associate to determine if your doors are Unique Home Designs brand. If so, they can help you order the correct screen inserts via special order if they are available for your door model. Not all of our door models have a screen insert capability. I hope this information is helpful for you.
by|May 3, 2023
Q:Are these doors available in 72 inch height?
by|Jan 7, 2015
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A: Thank you for your interest in our Paladin White Recessed Mount Outswing Security Door.
The Paladin is not available in custom sizes online. Custom sizes are available through most Home Depot stores via special order. We recommend visiting your local Home Depot to see what is available for special order.
I hope this information is helpful for you. If you need any additional assistance, please feel free to call our Customer Service Team at 1-866-497-3667.
by|May 3, 2023
Q:Hello,
for this door there is a comment that the insect screen panel and glass interchangeable panel are only available for the black frame. Is this correct? Why would this not be available for the other colors?
Thank You
Miguel
by|Oct 3, 2014
1 Answer
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A: Miguel, thank you for your interest in our Paladin Security Door.
The interchangeable insect and glass panels come with all of the color selections of the Paladin door. The small, thin frame that holds the glass and insect screen on the back of the door, however, is a black color. This may be what the user is referring to in their review. The glass and screen do come with all colors of the Paladin model.
If you have any further questions, please give our Customer Service Team a call at 1-866-497-3667.
I hope this information is helpful for you in determining which security door is best for you.