A: Thank you for your inquiry. You can contact our Support Team at Support@water-creation.com for more information about backsplash
by|Feb 9, 2023
Q:Can the base be painted? We prefer white to Ivory.
by|Jan 25, 2023
1 Answer
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A: Thank you for your inquiry. Please email our Support Team at support@water-creation.com.
by|Feb 21, 2023
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Q:Is the ivory color of the vanity more of an off-white than ivory? It looks white in pictures.
by|Jan 22, 2023
1 Answer
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A: Thank you for your inquiry. The vanity base is finished in ivory. Similar to the off-white.
by|Jan 23, 2023
Q:How is the top attached? Can the top be removed so that top and cabinet can be moved into the house separately?
by|Nov 1, 2022
2 Answers
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A: Thank you for your inquiry. The top is attached by wooden planks and glue. A train contractor can remove the countertop to make it easy to move into the house. Once you do remove the countertop, it does void warranty.
by|Nov 2, 2022
A: No. It is attached together. Very heavy. Opt to have the deliver service.
by|Nov 2, 2022
Q:How do you remove the drawers
by|Oct 20, 2022
1 Answer
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A: Thank you for your inquiry. There are two orange clips on the bottom of the drawer that you squeeze together. Once squeezed, you should be able to pull the drawers off the sliders.
by|Oct 25, 2022
Q:What does "solid wood" mean? Is there any particle board in the construction, or is it hardwood and plywood, and what amount of the latter, please.
by|Sep 28, 2022
1 Answer
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A: Thank you for your inquiry. Unfortunately, we do not have information on what type of solid wood the Potenza vanity is made out of. Vanity structure frame, door frame and drawer is made out of solid wood. Vanity door panel, side board, and back board is made out of MDF.
by|Sep 28, 2022
Q:My backsplash came broken. How can I get a replacement?
by|Jul 26, 2022
1 Answer
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A: Hello Susan,
I apologize you received your order damaged when receiving it from the carrier. Please contact Home Depot customer service. They will help you on your damaged product.
Thank you,
Water Creation.
by|Jul 29, 2022
Q:Does the top of the vanity have 3 separate holes for the faucet or do you buy the 1 piece type ?
by|Apr 21, 2022
1 Answer
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A: Thank you for your inquiry. The countertop has 3 pre-drilled holes for faucet and we do not have 1 piece type.