Questions and Answers for Whirlpool 1.1 cu. ft. Over the Range Low Profile Microwave Hood Combination in Stainless Steel

A:  Tofincoln is correct. I had the same issue and it was installed by HD tech, when ask them to come out and check they blame it on the microwave. I decided to uninstalled and did it myself and found out that the duct didn't fully cover the damper.

A:  Michelle, yes, this is a normal process. Thank you for your inquiry on our Whirlpool appliances.

A:  The conversion from recirculating to vent outside may not have been done correctly or completely, or you may have a loose fit between the microwave and the duct in the wall allowing air to come through the top vents. Have your installer double check their

A:  Thank you for sharing your insights with us, Carrie. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.

A:  Hello greg, this model Microwave is designed with 2 grease filters and 2 charcoal filters. We hope this helps.

A:  Hello PatA. This model Microwave does have support for the turntable. We hope this helps.

A:  Hello Joan, the interior dimensions are Interior Depth 15", Interior Height 7", and Interior Width 19". Thank you for your inquiry on our Whirlpool appliances.

A:  Hello Marda. Please visit http://tinyurl.com/yz9j8r6w to view the differences between these model Microwaves. We hope this information helps.

A:  Hello Kelli. Please visit http://tinyurl.com/3d8r6jud for information on the turntable for this model Microwave. We hope this helps.

A:  Hello JayB. This model Microwave should be plugged into a grounded 3-prong outlet that must be inside the upper cabinet. For more information please visit http://tinyurl.com/3vvwf6hv and refer to page 3. We hope this information helps.

A:  Hello solalasol! This will clear the air from the stovetop as well. We hope this helps.

A:  Hello KARB, the surface light on this model is Halogen. Thank you for your inquiry on our Whirlpool appliances.