A: Hello! Thank you for reaching out to us. ZLINE is an American based, family owned business head-quartered in Lake Tahoe, by Founder Andrew Zuro and his team. ZLINE’s office team, customer service and warehouses are all stationed in Nevada, Tennessee and Ohio. We receive our product from an array of places around the world and we assemble all of our products and ship from the continental USA. Our main imports and parts are manufactured in ZLINE owned facilities and sourced from the USA, Italy, and multiple countries in Asia, including China. Our Autograph Edition Series is unique in its assembly as the base of the Autograph Edition products are fully assembled in ZLINE owned facilities in China, but the Autograph Edition accents are assembled in the US. This assembly includes installing the accented knobs, handles, burners, and leg covers!
by|May 30, 2023
Q:Is there a way to make this dishwasher fit in a space that is 34" from the floor to the counter. I currently have an asko that according to online sources has the same dimensions as this dishwasher.
by|Sep 23, 2022
1 Answer
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A: Hello! Thank you for your inquiry. The height range for Model DW-304-24 is 32.50 to 34.25 inches.
If you have any additional questions, please feel free to reach out at zlinekitchen.com/contact. Thank you!
by|Sep 26, 2022
Q:I'm getting ready to purchase the autograph edition 48" zline stove. looking for range hood and dishwasher to match the finish of range. I see you have an oil rubbed bronze. is this black with the bronze accents?
by|Jan 7, 2022
1 Answer
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A: Hello Leah, thank you for taking the time to reach out to us! We are so excited to hear that you will be purchasing an Autograph Edition range as well as considering purchasing a ZLINE kitchen suite! The oil rubbed bronze finish is a black range hood with bronze accents on the edges of the dishwasher panel. This sleek finish is a nice touch for a black stainless steel kitchen that also shows some variation. Additionally, all of our kitchen suite products, microwaves, wall ovens, dishwashers, range hoods, faucets and now refrigerators all are available in Black Stainless Steel! Please do not hesitate to reach out to us here or zlinekitchen.com/contact for any questions or assistance you may need regarding any of ZLINE products. We are excited to have you as a part of the ZLINE family!
by|Jan 8, 2022
Q:How to install the kick plate?
by|Sep 14, 2021
2 Answers
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A: Hello Zane, thank you for reaching out to us. We are so happy to hear that you are loving your ZLINE dishwasher. We apologize for the confusion and that you were unable to reach our customer service team. We have 2 ways of contacting us, creating a case at zlinekitchen.com/contact and calling the number provided at that link. Please do not hesitate to create a case or call us at the number provided for any assistance you may need.
To install the kick plate, please see the user manual here, on pages 21 and 22.
https://static1.squarespace.com/static/57683e2f8419c29d040867a0/t/609e9ba52658fb474798e7fb/1621007296950/Dishwasher+User+Manual+and+Install+Guide+-+English+-+May+2021+-+WEB+2.pdf
The instructions and diagrams on this page show how to properly install this kickplate. Please reach out if we can help in any way. Thank you!
by|Sep 14, 2021
A: It's in step 12 on page 20 of the instruction manual.
by|Mar 15, 2022
Q:What is the drying system? My plastic and glassware are always wet with my current dishwasher
by|Sep 8, 2021
1 Answer
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A: Hello! Thank you for taking the time to reach out to us. Our dishwasher has a heat-dry function that, when selected, will turn the heater on to ensure that your dishes are dried. Please let us know if you have any further questions that we can help answer! Thank you!
by|Sep 8, 2021
Q:Hello,
I have a clear opening height of 33 Inches. Is this product going to fit underneath the top of my counter?
by|Feb 4, 2021
1 Answer
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A: Hi there,
Thank you for your inquiry. Our DW-UF-24 Dishwasher requires a cut-out height of 32.5", so this appliance should fit in your 33" space. The full dimensions for the Dishwasher are 24 in. W x 23 in. D x 32.5 in. H.
If you have any further questions please reach out to our customer service team at zlinekitchen.com/contact and we'll be happy to assist you!
Thank you!
by|Aug 28, 2021
2 found this answer helpful
Q:IS THE WOOD STAIN-ABLE? I HAVE THE STAIN THAT MATCHES MY CABINETS AND ALTHOUGH IT IS CHERRY WOOD I AM THINKING OF STAINING THIS ONE WITH THE MATCHING STAIN. PLEASE PROVIDE YOUR THOUGHTS.
by|Oct 19, 2020
1 Answer
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A: Hi there, thank you for your inquiry.
Our unfinished wood ranges should be painted not stained.
Give us a call at (614) 777-5004 if you have any further questions!
Thank you.
by|Oct 20, 2020
Q:What type of wood ? Pine, oak etc
by|Aug 4, 2020
1 Answer
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A: Hi there,
Thank you for your inquiry.
Our unfinished wood is pine.
Thanks!