Q:How do you expect customers to do business with you? Worst! Worst. Support team in the world. I will not do business with you again
,!,!
by|Sep 21, 2021
0 Answer
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Q:Do magnets stick to this metal frame?
by|Aug 26, 2021
0 Answer
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Q:What are the dimensions of the packaging?
by|Jul 23, 2021
1 Answer
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A: Hello, please feel free to reach out to Zinus Customer Support at 800-613-1225 for further information, thank you.
by|May 7, 2023
1 found this answer helpful
Q:Who sells this item a vendor or Home Depot
by|Jul 16, 2021
1 Answer
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A: Hi Lexie, the item is sold through Home Depot. However the item is a Zinus product and once you are outside of your return time frame, you fall into your 5 year warranty time frame with Zinus.
by|Jul 27, 2021
1 found this answer helpful
Q:Do you need to buy an attachment to mount a headboard?
by|Apr 30, 2021
1 Answer
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A: A headboard can not be attached to this frame.
by|Jul 16, 2023
1 found this answer helpful
Q:Can wheels be added to this frame ?
by|Apr 16, 2021
2 Answers
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A: Unfortunately wheels can not be used with this frame.
by|Apr 19, 2021
A: No I would suggest it
by|May 3, 2021
Q:when will it be back in stock?
by|Nov 2, 2020
2 Answers
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A: Over all satisfied
by|Jul 2, 2021
A: Hi Anna, per our vendor, this item does not have an estimated arrival for Homedepot.com at this point. However, if you would like to be notified with updates on the status of this item, you can enter your email address into the field provided on the product's page. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!
by|Jan 5, 2021
Q:does this bed need a box spring
by|Aug 30, 2020
5 Answers
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A: Yes this bed needs a box spring.
by|May 22, 2021
A: Yes it is just the bed frame
by|May 3, 2021
A: It is not required but it is recommended.
by|Sep 10, 2020
A: No, it doesn’t.
by|Jul 8, 2021
A: Not at all. There are plenty of cross supports cancelling out the need for a box spring.
by|Jun 2, 2021
Q:Can you use a headboard of you drill holes? I ordered this and also a headboard. Now I'm stressing. I'm not sure if it's possible or if i should cancel the headboard.
by|Aug 27, 2020
2 Answers
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A: I don't need a headboard.
by|Oct 7, 2020
A: We do not advise to drill holes into the bed frame to accommodate the headboard due to it will alter the item and it will void the warranty.