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Questions and Answers for Zinus Lorelei 14 in. Platforma Bed Frame, King

Internet #302919300

Model #HD-SMPB-14K

Store SKU #1002704032

  • Add a bit of understated modern flair to your bedroom decor
  • Patented easy-to-assemble technology; required tools included
  • Wood slat support system provides optimum stability

Questions & Answers

27Questions
caret
Q:How do you keep the mattress from sliding around? The metal is quite slick.
by|Jun 25, 2023
0 Answer
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caret
Q:Can I attach headboard and footboard
by|Mar 27, 2023
0 Answer
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caret
Q:Is this a CA prop 65 labeled item?
by|Oct 19, 2022
1 Answer
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A:  Yes, this item has a CA prop 65 label.

by|Oct 22, 2022
    caret
    Q:Do I need a box spring
    by|Oct 10, 2022
    1 Answer
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    A:  Hello, the frame does not require a box spring, however if you prefer a box spring we would recommend a low profile one.

    by|Oct 12, 2022
      caret
      Q:What size screws and how many are in this product, ours came without screws and are trying to buy seperately
      by|Sep 1, 2022
      1 Answer
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      A:  Hi there, please feel free to reach out to Zinus Customer Support team for a pack of hardware! They can be reached at 800-613-1225, thank you.

      by|Sep 2, 2022
        caret
        Q:Are there suppose to be an assembly kit with screws and a wrench included ? The only items in my box were the 23 metal pieces, no instructions!
        by|Aug 2, 2022
        1 Answer
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        A:  Hello, We are sorry to hear that you have experienced this, your package should not have arrived with missing pieces. We want to make things right and would like to review your order for you. Please contact us by submitting a ticket at support.zinus.com or call us at (800) 613-1225, Thank you.

        by|Jul 19, 2023
          1 found this answer helpful
          caret
          Q:can you use a box spring and mattress on this platform frame?
          by|Mar 26, 2022
          5 Answers
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          A:  Yeah

          by|Apr 13, 2022

          A:  I didn’t use a box spring. It’s fine with just a mattress.

          by|Sep 24, 2022
          1 found this answer helpful

          A:  As far as supporting the weight, I suppose you could use a box spring and mattress; but remember that the platform is already 14 inches high. If you add a box spring (of maybe 10 inches) and a mattress (maybe another 10 inches), then the top of your bed is going to be nearly three feet high. If you're okay with a bed that high, then it's workable. You might also face some sliding issues because the frame is hard on top and most box springs are rather hard on the bottom. With only a layer of fabric between frame and box spring, your box spring might too easily get jarred out of place when you bump into your bed walking by or moving the bed in the room. With a high frame like this one, you might be better off just using a mattress, especially since the purpose of most box springs is only for raising the height of the sleeping surface, not for cushioning. We're using the 14" high frame and a mattress that is about 13" thick--comfortable overall height for us, no sliding issues, and no need for a box spring (or its expense). Our frame was easy to assemble, feels solid, and provides enough clearance for a lot of storage underneath.

          by|Apr 28, 2022

          A:  Yes.

          by|Apr 5, 2022

          A:  The bed frame is pretty tall, u have an 11 matress, if your going to use a box spring I would probably recommend a thiner(lower) one, unless you want your bed to be really tall

          by|Mar 27, 2022
            caret
            Q:You know what I like about your customer service? Nothing!!
            by|Sep 21, 2021
            0 Answer
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