Questions and Answers for iFit Cut-to-Width 24 in. W x 73 in. L Black Cordless Blackout Polyester Fabric Roller Shade

A:  To achieve the best blackout, we recommend to mount above and outside of the window frame. We recommend to measure your window frame opening width and add 3-6 inches to that width to find the size shade to order. When choosing a size, please remember that the fabric panel width will always be 1-1/4" less that the size you purchase.

A:  Please reach out to our customer support team so that we may best assist you: support@markisolusa.com

A:  We are happy to provide swatches, please reach out to our customer support at support@markisolusa.com. Thank you for your interest in our product!

A:  You can remove debris using a duster or soft cloth. For stains, please use water to gently pat the stain out. We recommend to test on a small, inconspicuous area first.

A:  Carin, Thank you for your question. Typically we would recommend a motorized roller shade for hard to reach places. For best blackout abilities, we would recommend an outside mount shade that is wider than the window itself. In you case, at least 83 in W and 44 in H. iFit roller shades are currently offering at 73 in W maximum, although we are working diligently to expand our product line.

A:  Hi, We're so sorry to hear that you are having an issue with our roller shades. Please reach out to our support team with your order number: Support@markisolusa.com. We can provide you with a replacement.

A:  Hi Victoria, You are purchasing the total width of the roller shade. For example 68.5 W will measure 68.5 inches in total width, including the hardware and brackets. The fabric panel is 1-1/4" less than the total width , in this case 67-1/4". We recommend a 68.5 W to guarantee a good fit. The length is adjustable up to 74" L so it will fit well. Thanks for your question.

A:  Hi Rusty, You are purchasing the total width of the roller shade. For example 70 W will measure 70 inches in total width, including the hardware and brackets. The fabric panel is 1-1/4" less than the total width , in this case 68-3/4". We recommend a 70 W to guarantee a good fit. The length is adjustable up to 74" L so it will fit well. Thanks for your question.