Questions and Answers for myTouchSmart 7-Day 2-Outlet Outdoor/Indoor SunSmart Plug-In Timer, Black

A:  Hello Derek, thank you for your question. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 2

A:  Hello Brigitte, thank you for your question. The cord is 6 inches. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

A:  Hello Thomas, thank you for your question. You can set your own On/Off time or choose from preset options or set your own custom on/off times. Built-in SunSmart technology allows you to set on/off times that automatically adjust to sunrise/sunset times in your region. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 2

A:  Hello EEee, thank you for your question. please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 3

A:  Hello EEee, thank you for your question. Yes, built-in SunSmart technology allows you to set on/off times that automatically adjust to sunrise/sunset times in your region. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 2

A:  Hello EEee, thank you for your question. Just do not exceed this timers electrical specs, which are 125V 50/60 Hz, 15A 1875W, If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 2

A:  Hello Valued Customer, thank you for your question. Yes, you should be able to use this with a cable/internet box. If you have any further questions, please don’t hesitate to respond or give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, and press option 4. Please refer to your ticket number (569020) if you decide to give us a call. Thank you.

A:  Hello Jerry, thank you for your question. The backup capacitor is not a replaceable piece that you can purchase. There are some timers from other manufacturers that allow this, but our GE and MyTouchSmart Timers do not have any replaceable parts. If you have any further questions, please don’t hesitate to respond or give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, and press option 4. Please refer to your ticket number (554174) if you decide to give us a call. Thank you.