I Ordered quantity 4 of this as part of a big order to build a pergola, I received the order in t...I Ordered quantity 4 of this as part of a big order to build a pergola, I received the order in time, but unfortunately one of these items was in a bad shape; it will take a lot of effort and paint to bring to an acceptable look to have it in a pergola.
I called customer service, and they simply said bring it back and replace. I tried to explain that this is a very bulky item and it is not easy to do this, but they would not care. I asked to talk to a manger and I was put on hold for a while and then got disconnected!
Very disappointed with this part of the order, though I always have good experience with Home Depot!
by Hasan