I have placed an order twice and first order didn’t even get shipped out from the vendor. 2nd order made it to the store that I requested for a pickup but even with UPS’s delivery confirmation, the store staff said that they can’t find the shipment, the whole thing was waste of my time, ridiculous, unprofessional and the most rude customer service rep ever. HomeDepot you must remove this item off your website because you are selling a product that doesn’t acraully exist.
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Response from Andersen WindowsDec 4, 2023
Thank you for your review. If you're still needing to order this screen, please call 1-888-888-7020 or purchase through Andersen's online parts store.
I returned this because I searched for storm windows and this came up. I didn't realize it was only the screen. When my wife returned them the cashier thought there was only one of them in the box and only credited my account for one instead of 2. My wife didn't realize it either so I didn't know until she came back. So I paid for 1 and ended up with none.
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Verified Purchase
Nov 15, 2023
Fits tight. Seems sturdy, looks great
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Verified Purchase
Nov 8, 2023
Order 3 times had damaged ! This time small hole in screen,took them anyway they just can't get it wright.
DISGUSTED with the whole process! You would think in this day and age they could ship with no damage,and at the cost they are!
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Response from Andersen WindowsNov 9, 2023
Thank you for your review. We apologize for this and for any delays this caused. Please give us a call at 1-888-888-7020 if you would like to further discuss!
Verified Purchase
Nov 8, 2023
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Verified Purchase
Oct 26, 2023
The screens fit my Anderson wood windows perfectly. Wish we had purchased them sooner.
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Verified Purchase
Oct 21, 2023
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Verified Purchase
Oct 18, 2023
A great price! Working well, alreadyinstalled..
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Verified Purchase
Oct 18, 2023
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Verified Purchase
Oct 18, 2023
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Verified Purchase
Oct 18, 2023
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Verified Purchase
Oct 4, 2023
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Verified Purchase
Oct 4, 2023
just what i ordered, and the price was fair!
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Verified Purchase
Oct 4, 2023
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Verified Purchase
Sep 28, 2023
Fit perfectly and in stock!
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Verified Purchase
Sep 25, 2023
VERY POOR QUALITY SCREENS NOT WORTH THE PRICE AT ALL
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Response from Andersen WindowsSep 25, 2023
Thank you for your review. Andersen's warranty covers issues in the manufacturing process. Please report your screen quality concerns to your selling Home Depot location to begin a claim. You may also contact Andersen direct at 1-888-888-7020.
Verified Purchase
Sep 20, 2023
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Sep 20, 2023
The screens fit perfectly.
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Sep 13, 2023
Fit window just like the original.
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Verified Purchase
Sep 13, 2023
Great screen but it is very frustrating that screens can't be replaced in these frames.
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Verified Purchase
Sep 9, 2023
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Verified Purchase
Sep 6, 2023
Easy to install - top quality!
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Verified Purchase
Sep 6, 2023
I went in with a mangled screen that has to be at least 35 years old. The guys there were able to come up with the correct replacement. I brought it home and it fit perfectly!! thank you!
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Verified Purchase
Aug 24, 2023
It’s nice. I wish the price could be more affordable.