Hi there, thank you for your review. Sorry to hear about the bad experience that you had with our paint. These results are not typical, and I can understand your disappointment. The paint should be creamy, like a blended smoothie, and cover in one coat when paired with a color from our One-Coat Collection. Other colors may need additional coats to achieve full coverage. The paint should be able to be cleaned off with warm soapy water. Customer satisfaction is important to us, and we appreciate your feedback. Please reach out to us directly if you need further assistance; our customer care team is happy to help you! -Ronald