Hi AMiah, thank you for taking the time to give us a review. Our bamboo poles are a natural material, so there is variation in the sizing as the bamboo poles do not grow at exactly 1 inch in diameter. We do include this in the details of our listing to help customers know what to expect. We are sorry you only received 24 poles! Please reach out to The Home Depot's customer service and they will be able to provide you with a solution for the missing pole. Thank you, Backyard X-Scapes Team