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Customer Reviews for Bosch 800 Series 36 in. 21 cu. ft French Door Refrigerator in Stainless Steel with Dual Compressor, Pro Handles, Counter Depth

Internet #310324805

Model #B36CT81SNS

Store SKU #1004532862

  • FarmFresh System™ is designed to keep your food fresher, longer
  • FlexBar™ organizes your fridge in ways never done before
  • Drip-free interior water dispenser provides a streamlined design

Customer Reviews

  • 4.6
    out of 225 reviews
  • 92% recommend this product
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Showing 1-30 of 225 reviews
Bosch 36" French Door (Counter Depth)
[This review was collected as part of a promotion.] This fridge/freezer is really beautiful. Elegant and clean, with no Bosch logo (best part). Unfortunatley we had to replace with a ne unit (same model). The first one's compressor for the freezer dieid in the first 3 weeks, and could not be repaired. Bosch offered a full refund (buy back), and their customer support was very good. The process took a bit longer than hoped for, but I now have anew unit and I love it!
by
    • Recommended
    Love it!
    [This review was collected as part of a promotion.] Love it! So glad I picked the water dispenser on the inside, the size and organzation of the freezer and refridgerator is perfect!
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      Food Saver
      [This review was collected as part of a promotion.] What a fridge!! I never realized that just having the right fridge would help maintain the freshness of food. I purchased strawberries and they ended up at the bottom of the drawer until I remembered they were there two weeks later. I would have expected them to be rotten at that point, but they were just as sweet and fresh as they day I bought them. This goes for all of our fresh veggies and fruits! I love that I am not throwing away produce like I used to. It all gets eaten because it stays in perfect condition!
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        • Recommended
        Bosch Fridge Review
        [This review was collected as part of a promotion.] Great refrigerator. Lots of room. I have the interior water dispenser. Looks great with its stainless steel in my kitchen. The Home Cinnect works flawlessly to let me know if I left the door open.
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          • Recommended
          Lots of room
          [This review was collected as part of a promotion.] The freezer drawer is large. In the fridge compartment it is easy to see everything, so nothing gets shoved to the back & turns in to forgotten science projects. Very quiet.
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            • Recommended
            My Fridge
            [This review was collected as part of a promotion.] I've had my refrigerator for two months now and everything that compelled me to purchase it is still very compelling. Quiet, great looks, space (plenty of room in the fridge and on the doors) open door alarms. The freezer as well has an abundance of room with a sliding shelf. The ice maker spits out solid balls about the size of a large marble (maybe a bit bigger). All in all this is a great product with many usable features.
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              • Recommended
              Beats LG!
              [This review was collected as part of a promotion.] I own a Bosch Dishwasher and love its quality and quiet. Our LG counter depth was nothing but problems- died after a year- rebuilt with new compressor, condensor and evaporator- lasted another 2 years. Bosch name and reputation convinced us to pay a bit more and we are very happy. Lets see how it does down the road. Then I will give 5 stars... Modern refrigerators dont seem to last like the old days..
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                • Recommended
                Freezes food in the fridge compartment
                We have had a terrible experience with this refrigerator and with Bosch customer service. This fridge is freezing the food in the refrigerator section. Had service out 5 times, they replaced every part over a span of nine months, meanwhile we couldnt use the fridge. They finally replaced with another fridge same model and guess what, it also freezes our food! Now we are a year and a half into this and still dont have a working fridge. Bosch refuses to credit back for the cost of the fridge. They insist on continuing to try to fix it to no avail. The last repair guy said he thought it was defective control boards they were getting from a new oversees manufacturer. Whatever it is, it is beyond rediculous to make a customer wait and wait and wait for a year and a half while they figure it out. We have literally lost hundreds of dollars of food and countless hours waiting for repair appointments. We have a case number they gave us for getting a credit back on the firdge but they dont return calls or emails and when you do finally get to speak with someone they say they have to ask "upper management" then you never get a call back. Their servive is awful. Meanwhile we are keeping our food in the garage fridge, a simple old GE that we've had for 20 years and does not freeze our food. Would never purchase anything Bosch ever again, worst appliance purchase.
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                Response from CSJan 12, 2022
                Hi John, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. We understand our customer service team is working on this matter with you. If you have additional questions please contact our 24/7 customer service at 800-944-2904.
                  Love my new frig
                  Love my Bosch French door refrigerator. Love the clean line, no logo on exterior, quite & love water dispenser on inside of refrigerator.
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                    • Recommended
                    Happy with our new fridge!
                    [This review was collected as part of a promotion.] Overall, very happy with our Bosch purchase. Lots of room, options to move shelves and the freezer has so many different bins/shelves to keep you organized. Also, the connection to the phone helps provide warnings if the door is open.
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                      • Recommended
                      Love It!
                      [This review was collected as part of a promotion.] This refrigerator is so well organized. It holds more food than my previous refrigerator of the same size. Also makes great ice. The fit and finish is very nice.
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                        • Recommended
                        Refrigerator
                        [This review was collected as part of a promotion.] Holds multiple sized items
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                          • Recommended
                          LOVE THIS FRIDGE
                          [This review was collected as part of a promotion.] We couldn't be happier! This is an exceptional refrigerator. It is quiet, stylish and beautiful. This fridge is very spacious and icemaker makes the perfect sized cubes - the technology is a plus! :)
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                            • Recommended
                            New Bosch appliance
                            [This review was collected as part of a promotion.] Have had appliance for 2 months, so far it's acting like a Bosch, worry free, very quite, menu/settings easy to navigate, inside lightning is fantastic, you can see everything. Would recommend this appliance to anyone.
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                              • Recommended
                              Wonderful Refrigerator
                              [This review was collected as part of a promotion.] I recommend this refrigerator to my friends and family often, and two have already purchased based on my recommendation. Great refrigerator. No complaints at all! I find that my produce stays fresher with this than any of my previous refrigerators
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                                • Recommended
                                Defective Handles
                                We paid a small fortune for this refrigerator. All of the handles were missing the set screws + devise to put them on the doors. Problem isn't resolved. Poor quality control.
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                                Response from CSOct 18, 2021
                                Hi DalMom, we’re sorry to hear you’re having trouble with your missing parts. We’d be happy to look into this. Please call our 24/7 customer support team at 800-944-2904.
                                  All good so far
                                  [This review was collected as part of a promotion.] We have had this refrigerator for about 8 months and have been very pleased. Love the counter depth style because nothing gets lost and it is easy to clean. The ice maker produces a lot of ice and are the ice is a great size. The only drawback is I haven't been able to get the ice maker to stop without manually pushing the button. If I don't stop it from making ice it spills out when you open the door
                                  by
                                    • Recommended
                                    Box h800 series French door fridge
                                    This is my first Bosch refridgerator and I absolutely love it. I highly recommend this one to all.
                                    by
                                      • Recommended
                                      Bosch Fridge
                                      Nice fridge. Counterdepth fits nicely in new kitchen. But counter depth reduces capacity
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                                        • Recommended
                                        Exactly what I was looking for
                                        [This review was collected as part of a promotion.] Great looking fridge. Quiet with lots of storage in the doors. Ice maker is fast!
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                                          • Recommended
                                          Sleek and Roomy
                                          I loved the simplicity of this refridgerator and the look of the industrial handles. Big plus was that it didn't have a water filter on the outside (never been a fan and never used them) nor a separate middle drawer that just takes up space but loses overall storage capacity. So far it's been great!
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                                            • Recommended
                                            Ice Maker
                                            I purchased this refrigerator a month ago and it has not produced more that 15 ice cubes in a 24 hour period. I called Bosch and they said they would pay for the labor and parts needed to fix the problem. I'm waiting on a part and I'm hoping this will work.
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                                            Response from CSSep 20, 2021
                                            Hi sdward, thank you for your review and we're sorry to hear of your disappointment with your ice maker. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
                                              GOAT
                                              [This review was collected as part of a promotion.] After dealing with GE Appliances for over 4 months, we purchased the Bosch. So far it has been a excellent decision! Fresher fruits and veggies, more ice than a glacier, better access then a freeway on ramp. Although we lost 3 cu. ft. of space, the Bosch seems bigger with better access/vision of what's inside. Hope reliability is also a top priority with Bosch!
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                                                • Recommended
                                                Great Purchase and Awesome Features
                                                [This review was collected as part of a promotion.] First time owner of a french door refrigerator and love it! Looked at many of brands and the Bosch had the best features for the price of them all. With two compressors, this refrigerator keeps everything cool. I even like this one better compared to the Thermador, which is the parent company.
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                                                  • Recommended
                                                  Very spacious, super high end
                                                  [This review was collected as part of a promotion.] Love the sleek look and feel. My favorite feature is the alarm if you keep a door open. Very spacious.
                                                  by
                                                    • Recommended
                                                    Bosch Refrigerator
                                                    [This review was collected as part of a promotion.] Overall I love the refrigerator. I like the bottom freezer design, ice maker location, water dispenser, and various shelf and storage options.
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                                                      • Recommended
                                                      Beautiful and efficient
                                                      [This review was collected as part of a promotion.] Love this refrigerator. Food stays fresh and easy to organize. Great features control from my phone.
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                                                        • Recommended
                                                        Love my fridge
                                                        [This review was collected as part of a promotion.] Great fridge. Beautifully designed. Smart storage. All items are visible; nothing gets lost. Love the ice too, tiny little pyramids.
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                                                          • Recommended
                                                          Better than expected.
                                                          [This review was collected as part of a promotion.] I've never really given much thought to paying more for quality. Beyond a doubt this is well worth the price. The refrigerator is well built, ultra quite, and keeps the temperature well. I am impresses with the high quality and the warranty. I would definitely purchase Bosch products in the future.
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                                                            • Recommended
                                                            Nice, but doors are always open
                                                            [This review was collected as part of a promotion.] This is a nice fridge. It feels small, but it's counter depth so that can't be helped. It came with way too much many shelves, some very small ones too, we took several out. The biggest issue is the doors. They have to be intentionally closed all the way. You can't swing it shut as you walk away, they don't seal. They would rather hang open. This is a serious design flaw. It does beep to remind you that the doors are open. This happens multiple times daily with kids and some adults who struggle to close the fridge all the way. Also-the plastic liner is so hard to get off. Bits of plastic are stuck inside around shelves and outside around the handles.
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                                                            Response from CSAug 11, 2021
                                                            Hi Natalie, thank you for your review and we're sorry to hear of your disappointment with your fridge. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
                                                              Showing 1-30 of 225 reviews