I've used Bounty for years quite happily. Unfortunately, I recently bought an 8 pack of full size, supposedly 2 ply towels, Bounty Essentials. The ply is so thin that I can see through it, and I use more paper towels than ever. I will begin a search for a different product that is much thicker and more absorbent. Sorry to leave you after 20 + years, Bounty, but you did it to yourself by raising prices and making a now sub-standard product.
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Response from The Bounty TeamApr 16, 2019
We've been Essential in your life for 20+ years, so we'd hate to end our relationship on this note. Because this particular line is 2-ply, it's possible that these towels just weren't up to the Quicker Picker Upper quality you've come to know and trust from us. So we can back to doing what we do best and prove why we're better together, could you give us a call at (800) 926-8689?
Customer review from bountytowels.com
Mar 29, 2019
BOUNTY
Really good brand and cleans well. I really like how strong it is. And aborses water. I would really recommend for people to buy the product
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Response from The Bounty TeamApr 1, 2019
We're thrilled that our Essentials towels are a part of your daily routine, Kasandra! Thanks for sharing this with us.
Recommended
Customer review from bountytowels.com
Dec 13, 2018
Disappointed
Maybe this product compares to a value brand but it did not meet my expectations. I usually buy the 2x absorbent - full size sheets, but the store I shop at was out of stock. I will not purchase a lesser quality paper towel again - even a Bounty brand.
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Response from Response from BountyDec 14, 2018
Our Essentials are an affordable picker-upper, and have a new 2-ply technology to provide more absorbency. We never want our fans feeling disappointed, and we're sorry to hear about your experience. Your loyalty means a lot to us, and we'd love to help you further. When you can, please call us at (800) 926-8689.
Customer review from bountytowels.com
Dec 12, 2018
Bounty Essentials
I picked up a pack thinking I was saving money, boy was I wrong. My cat spilled a bowl of water (about 8oz) and, I had to use more than twice as many paper towels to soak it up! Very disappointed, had I used my regular brand it would have taken 1 maybe 2 sheets!
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Response from Response from BountyDec 13, 2018
We can understand your disappointment. Our Essentials should be a reliable picker upper! If you're looking for a paper towel that's 2X more absorbent than leading ordinary towels, we'd love for you to give our regular Bounty rolls a try. So we can learn more about your experience, and help further, please call us at (800) 926-8689.
Customer review from bountytowels.com
Nov 15, 2018
Bounty essentials
These are terrible they don't hold up why don't you give us the option to buy basic or essentials at wal mart . I have used basic for many years but if I can't get the basic then I will probably switch brands
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Response from Response from BountyNov 19, 2018
We know how it goes when you finally find a Quicker Picker Upper Towel that you can count on to tackle any mess, and we want to get you back to those days. We do want to let you know that we still offer our Basic line that you enjoyed, however it's just under a new name, Bounty Essentials White. We suggest speaking to your store's manager to let them know you'd like to see a certain product on their shelves, as it's up to them to decide which items to put out. Since your satisfaction and loyalty mean everything to us, could you please give us a call at (800) 926-8689?
Customer review from bountytowels.com
Nov 9, 2018
Bounty Essentials are awful
Touted as “economical,” I say No! I use so many more towels for the same job...these are thin and weak. While I know I should use up the supply I have before going back to a better brand, I’m resisting that idea. So disappointing.
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Response from Response from BountyNov 15, 2018
When a time in need, we want you to be able to depend on the Quicker Picker Upper brand to get the job done. If you'd like to give us another try, we promise we won't disappoint. Give us a call at (800) 926-8689 so we can prove why we're Essential in your life.
Customer review from bountytowels.com
Jul 29, 2018
Just terrible
Uneven perforations on the roll. One sheet will be a half sheet, the next will be 4. None of them tear at perforations. A waste of money.
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Response from The Bounty TeamJul 31, 2018
We wouldn’t want our Bounty to let you down, and have many checks in production. Since the best quality is what we’d expect from every pack, we’d like to learn more and help turn this around. Could you give us a call at 1(800) 926-8689?
Customer review from bountytowels.com
Jul 28, 2018
Bounty name, sub-storebrand quality
My friend bought these for us when they went shopping. They are not from America so they asked what to buy. I told them Bounty because it's the best. They came home with this product not knowing that it's a fraud. I asked them to trust your brand and they hate this towel, and so do I. If I can't get a refund at the store I'll go to a competitor in the future. I'm so disappointed that you guys are diluting your brand.
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Response from The Bounty TeamJul 28, 2018
We're sorry to hear you were disappointed. Providing great quality is always our goal, and we've worked hard to provide impressive choices for our families. Our Bounty Essentials is a 2 ply absorbent paper towel that cleans at a great value. We hope you'll consider our original Bounty with your next purchase. We're hear to help too. Just give us a call at 1(800) 926-8689 if you'd like to talk.
Customer review from bountytowels.com
Jul 28, 2018
Bounty name, sub-store brand performance
My friend bought these for us when they went shopping. They are not from America so they asked what to buy. I told them Bounty because it's the best. They came home with this product not knowing that it's a fraud. I asked them to trust your brand and they hate this towel, and so do I. If I can't get a refund at the store I'll go to a competitor in the future. I'm so disappointed that you guys are diluting your brand.
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Customer review from bountytowels.com
Jul 17, 2018
No tare off individual towels.
We,bought towels ..the whole roll did not have individual sheets.. No tare off...straight paper towels... not a great feature..have to.cut every sheet..
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Response from The Bounty TeamJul 18, 2018
We wouldn’t want our Bounty to disappoint, and appreciate you letting us know about this roll. We’d like to learn more and help get you back to better Bounty. Could you give us a call at 1(800) 926-8689 when you have a moment?
Customer review from bountytowels.com
Jul 11, 2018
Very disappointed in this product.
We have used Bounty for many years. It always preformed the way it was advertised. Recently our supermarket only had "Essential" available so we purchased the product thinking it would be the same quality as the original...NO! It is like trying to use a Kleenex tissue to clean up messes. We will be looking for another paper towel brand to take care of our cleaning needs.
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Response from The Bounty TeamJul 12, 2018
We want our Bounty to always shine! Sorry to hear our Essentials wasn't what you were looking for. We've recently introduced this more absorbent 2 ply version, in place of our Basic, 1 ply value towel. For extra absorbency power, we hope you'll continue to choose our Bounty Original. We're here to help too. If you'd like to reach out, please call 1(800) 926-8689.
Customer review from bountytowels.com
Jul 8, 2018
Total waste of money.
I LOVE original Bounty so was ready to give Bounty Essentials a try. I always use the select-a-size and never need more than one section. Bounty Essentials takes 3 times as many sections to clean up even the smallest mess. And the feel is harsh and scratchy, not the soft touch of the original Bounty. I really think Bounty will regret even putting their name on this product.
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Response from The Bounty TeamJul 8, 2018
We're sorry to hear you weren't pleased with the performance of our Essentials. These are an upgrade over our Bounty Basic which was a 1 ply towel. Essentials is a more absorbent 2 ply version, so we'd want it to be ready to tackle messes. We're glad our original Bounty is just what you're looking for though, and if you have a moment we'd like to get some specific details about your feedback. Just give us a call at 1(800) 926-8689 to share more.
Customer review from bountytowels.com
Apr 10, 2018
great feature and good quality
great feature and good quality . easy for everyone
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Response from The Bounty TeamApr 11, 2018
An easy clean up means more time for other things! Thanks for being a Bounty fan!
Recommended
Customer review from bountytowels.com
Apr 9, 2018
This product weakens your brand
I like quality paper towels and usually buy Bounty. I saw the Bounty name on the Bounty Basic product and thought I was getting good quality. I was wrong. It is not nearly as strong.
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Response from Response from BountyApr 10, 2018
We want you to be happy with how our paper towels perform in your household and appreciate you taking the time to review our Bounty Basic. We’ve been listening to our fans and have upgraded the Basic experience with our new Bounty Essentials, a 2 ply version with a cushier feel and more absorbency. We hope you give it a try and please know we’re here to help as well. You can reach out to us at 1(800) 926-8689.
Customer review from bountytowels.com
Apr 5, 2018
I won’t buy these again
I bought a large pack. Only the first couple of each roll are perforated. It’s annoying and far from convenient. I understand it was probably a machine malfunction but I won’t buy these again.
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Response from Response from BountyApr 5, 2018
We can certainly understand your frustration as this certainly isn't the Quicker Picker Upper quality we pride ourselves on. We do want to assure you that all of our rolls go through extensive testing and we're sorry to hear your towels didn't arrive to you in perfect condition. Please give us a call at (800) 926-8689 so we can make this right!
Customer review from bountytowels.com
Mar 30, 2018
This product is very affordable
I love this product because I can always count on its quality and affordability. I have no problem finding this product, it's available it all local stores, and even in dollar stores in which I frequent. No matter what happens I can rely on this product to help me clean it up. I love the variety that Bounty offers, especially the paper towels that gives you the opportunity to choose different sizes. Other companies offer this option, however, the quality is not the same.
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Recommended
Customer review from bountytowels.com
Mar 29, 2018
A little disappointed
I had switched from bounty due to the cost not being worth what I got. My friend swears by them so i tried them again. I can say they are much better than I remember, but you do pay for that quality. With 3 kids I do like a absorbent paper towel. It makes my life a lot easier.
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Response from Response from BountyMar 29, 2018
With time, we only get better and we're so glad your recent Quicker Picker Upper experience reflected that. Since your satisfaction and loyalty mean everything to us, we'd like to learn a bit more about your previous encounters with us. Please give us a call at (800) 926-8689 when you find some free time.
Customer review from bountytowels.com
Feb 4, 2018
Great! But, they used to be amazing.
Basic Paper Towels, for some reason recently, have become easier to tear. You cannot seem to tear one off without it tearing down the middle or side. Please, bring back the great ones!
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Response from Response from BountyFeb 12, 2018
We'd really like to get you back to the great one's, which is why we'd like to gather a few more details about the rolls you have. Please give us a call at (800) 926-8689 or send us a PM on our Official Facebook Page when you find a chance.
Recommended
Customer review from bountytowels.com
Feb 2, 2018
Affordable & quality paper towels
I've always liked bounty brand paper towels and feel they are very affordable for all kinds of cleanups and uses, especially with kids. Just bought a package of BOUNTY BASIC last night. Gotta say your current advertising campaign using the adorable baby on the packaging is wonderful. The photo with the spaghetti face is the cutest EVER and that smile is precious! For that alone I would choose them over buying another brand. Please don't change it. God bless that precious baby!! Makes me smile every time I walk down the aisle and see these paper towels on the shelf. Thank-you!
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Recommended
Customer review from bountytowels.com
Jan 26, 2018
Fantastic, affordable and charming.
Needed something affordable for daily clean up of my kitchen and other surfaces, but the little kid on this caught my eye, and melted my heart, so bough a couple of rolls, and they are really efficient, absorbent and money saver. P.S. please, don't change the adorable little brat of the packaging.
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Recommended
Customer review from bountytowels.com
Jan 23, 2018
DISAPPOINTMENT
I have always purchased Bounty Paper towels but these BASIC paper towel did not stand up to your usual quality. They get mushy to the feel when wet and fall apart. My husband uses them as a tissue when he sneezes.
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Response from The Bounty TeamJan 29, 2018
We appreciate your continuous loyalty and we're sad to hear that our towels aren't performing as well for you. We do want to let you know that Bounty paper towels and napkins are made to be durable and strong, but also designed to be bio degradable so not designed have a long life, they do need to be replaced. Though Bounty Basic has a claim of 50% stronger when wet vs. leading 11" x 8.8" in / 29.9cmx28.8cm bargain brand, it does still need to be replaced. Since your satisfaction means a lot, we'd really like to make this right. Please give us a call at (800) 926-8689 or send us a PM on our Official Facebook Page so we can help you further.
Customer review from bountytowels.com
Dec 5, 2017
Terrible product
Bounty Basic is worse than the cheapest generic paper towel. It tears wherever it likes when you try to pull off a piece, it ruins the next strip by ripping a section off (select a size). It does not absorb well at all because it is so thin. It also bleeds its colors on your walls and countertops . The worst part is, when I tried to call the 800-9Bounty call line, When I started to speak to the representative about how unhappy I was, she literally hung up hard in my ear before I could even explain why!!!!!
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Response from The Bounty TeamDec 14, 2017
We're incredibly sorry you've had this experience and we'd really like to make this right and restore your trust in Bounty. Please give us a call at (800) 926-8689 so we can help you further.
Customer review from bountytowels.com
Nov 30, 2017
Product is awesome for the price
On a budget and this product is great for family of 5. It absorbs quickly and great for daily spills.
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Recommended
Customer review from bountytowels.com
Oct 1, 2017
Worthless
Bounty "basics" are basically terrible. They fall apart when even slightly wet.
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Response from Response from BountyOct 5, 2017
This doesn't sound like the Bounty Quality we expect, and we'd like to gather a few more details to report to our Quality team. When you have a minute, please give us a call at (800) 926-8689 so we can make this up to you.
Customer review from bountytowels.com
Sep 10, 2017
This stuff is the anti-bounty paper towel
This stuff is the anti-bounty paper towel. No where near as good as the original I hope the original is still available.Poor absorbancy, thin construction. Not even as good as some of the cheap store brands. I feel like I've been had!
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Response from Response from BountySep 13, 2017
Don't worry, the original Bounty you love is still available- just look for the green swirl! Bounty Basic is simply our 1-ply version, designed to be a budget-friendly option. If you have any questions at all, feel free to give us a call at (800) 926-8689; we're always happy to help!
Customer review from bountytowels.com
Sep 4, 2017
these are the very best paper towels on the market
For years Bounty has been my go to paper product. Have liked the select a size to save paper.
I used two of the regular size bounty basic towels for a sink clean up with ajax and when I was finished scrubbing with them I rinsed them out and left for the rest of the days kitchen messes.They weren't even torn! These paper towels are now my replacement for kitchen dish cloths and clean up. And I don't have to launder them Yeah Bounty!!!
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Response from The Bounty TeamSep 8, 2017
Thanks for sharing this awesome review! We love being able to help save you some time and trouble, leaving you more time to enjoy life. Thanks for being part of the Bounty family!
Recommended
Customer review from bountytowels.com
Aug 24, 2017
Bounty Basic.
I purchased a 8-pack of these towels and went through them in less than half the time it took when using other towels. There is more air in this roll than product, it doesn't tear off easily, it takes too many towels to clean up a small spill. It's terrible. I have been a Bounty customer for more years than I can remember. I just switched to Brawny. What a huge mistake to foist onto the consumer.
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Response from Response from BountyAug 30, 2017
We designed our 1-ply Basic towels to be the affordable but strong picker-upper, and we're sad to hear that this hasn't been your experience. We think you'll love our regular 2-ply Bounty towels, so if you'd like to give them a try, just give us a call at (800) 926-8689 and we'll be happy to help out.
Customer review from bountytowels.com
Jul 27, 2017
8326384314
I absolutely am obsessed with these paper towels they get the job done from window wiping car wiping kitchen wiping bathroom wiping overall 5 stars.
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Recommended
Customer review from bountytowels.com
Jul 25, 2017
This product is good quality
I always buy this product its very good and it does not tear easily when cleaning up messes. I would like to receive coupons for this product. Keep up the good work.
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Recommended
Customer review from bountytowels.com
Jul 13, 2017
Love BASIC paper towels
The name may be BASIC, but they are anything but! I really love these paper towels. Their strong, and could definitely stand up against the big boys. And the price is right.
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Response from The Bounty TeamJul 14, 2017
In the fight against messes, we can definitely hold our own! Thanks for being an awesome Bounty fan!